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October 2023 by debbie mollsen
We just purchased a new home and we’re in need of patio furniture. We have family who purchased their patio furniture from Leaders on Dale Mabry back in 1980 and they are still using their furniture on a daily basis so I knew the perfect place to purchase our furniture. Christina helped up to choose the perfect set.
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October 2023 by Gabe Becch
Had a very very positive experience at leaders. Christina was a great help and kept us up-to-date on delivery options. The furniture was delivered and looks great. That’s built to last.
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September 2023 by Barbi Klausner
We recently purchased a very nice cocktail table from Leaders on Dale Mabry in Tampa. We are very happy with the table and it was reasonably priced. Christina was very helpful and knowledgeable and great to work with as we narrowed down the style we wanted. It definitely was a pleasant shopping experience! We would recommend Leader’s for your patio needs.
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September 2023 by Norman Stein
Our new furniture was just delivered today, it completely transformed our outdoor space and we couldn't be happier. The entire process, from walking in the front door to signing for the finished pieces was completed with professionalism and a level of knowledge and helpfulness that, quite frankly, I haven't experienced in a while. The team at the store helped us pick out the style, fabric and the accessories that we needed, all without that annoying hard sell that so many other places put you through.
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September 2023 by EPOMD Training Labs , EZ Tools and More
Arrived as the store first opened. My wife and I arrived to look for a replacement couch and chair for our Lenai. We chose Leader because of their furniture quality. We were greeted by Samarys with a cheery good morning. When we explained what we were looking for, she gave us helpful info about the manufacturers, their quality and the flexibility to look over a wide range of fabric choices and furniture accents colors etc. She, along with Christine, handled our payment options, as we ordered a couch, a chair and and love seat. A 15 year warranty w marine grade frame and the optional low cost warranty for added cushion protection. We were there for several hours as we tried various selections in the show room. I knew walking through the door that you get what you pay for. Pay for quality and enjoy for over ten years. Thank you Sam and Christine for your guidance, kindness and patience! Jay
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September 2023 by Lisa Appell
Samarys and Christine were very knowledgeable and patient and helped make our purchase a great experience. Leaders has great quality outdoor furniture that will withstand time and the elements. Thank you!
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August 2023 by karolyn snyder
I just bought my fifth generation of Leader’s Patio Furniture, over 50 years. The very best patio furniture on the market! Karolyn Snyder
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August 2023 by Elizabeth Morris
I have bought a lot of patio furniture from Leaders. Over the last few decades as I have bought new houses I have gotten a lot of pieces from here. My son recently bought a new home and I decided to give all of my patio furniture away to him. I decided to refurnish my patio and pool area. About 6 years ago I purchased bar height chairs at Leaders that had a slight rocking movement to them. They were extremely comfortable. Yesterday, I went back looking to purchase something similar. I was greeted by a nice sales girl and she said she would go ask someone if they had something similar in the catalog. The guy she asked was with other customers, and he loudly exclaimed how stupid that is and how we would fall and break our neck. And he began to laugh loudly with other customers. I was very surprised because he was insinuating that I was stupid for wanting to purchase something that I had purchased at this very store. I told him this and he still argued with me and talked down to me. I was very surprised because I am not expecting to be treated this way in a store, especially when I am spending thousands of dollars. He did not even bother to check the catalogs for me or anything and continued laughing with the other customers. I’ve never seen anything like it. It’s not hard to be kind to others, he could have simply said we do not carry these chairs anymore. Instead he decided to make fun of me with other customers and act condescending. I had to tell the new sales girl I met that I’m sorry but I don’t feel comfortable spending my money here anymore after being treated this way. Very surprising and disappointing.
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July 2023 by Devipriya Anand
Lovely collections and great attentive customer service . We were assisted by Sam who was new to the store but nevertheless very knowledgeable and provided us with good tips. We ended up buying many items .
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July 2023 by Lori R.
I ordered 7 pieces of outdoor furniture here from Barbara(no longer employed) on 3/9/2023. Paid half(2.5k) and had to wait until July 13, 2023 for delivery. Fully understood, didn't like the price or the wait time, but it was what I wanted. Les(new mgr) was oddly condescending when trying to schedule delivery. Joe was easy on the phone to make final payment. Jose was excellent as the delivery person, considering that 3 of the 7 pieces of furniture were wrong. That's right, I spent 5k and waited 4.5 months and STILL only 4 furniture pieces are correct. Furthermore, Les, and the email communication from Leaders portrays this as my "request for assistance ". No one has expressed their concern for my terrible experience or their horrible service and complete lack of quality control. Today is July 16, so maybe I will be contacted tomorrow, but truly, you need to beware. BEWARE !
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June 2023 by Jerry Kirby
Leaders furniture is very comfortable and nice. So much so, that we decided to spend roughly $12,000 here. We were sold on the warranty as well, and were told it was well worth it because they make the majority of their own furniture, and would be the ones servicing it.After almost a year, we've had problems with one of the chairs we bought ($1200 per), twice! They were great the first time, and replaced the chair. Now that we are having the same issue, it's a whole different story. We are now being told that is not their fault that the sales person didn't tell us that the warranty only counts for 1 claim, or that they would only pick up the furniture for service in the first year!I've asked repeatedly for the service manager to call me, she didn't. I asked for her manager to call me, was told that's the owner, and he 100% won't be calling me.I've brought up my concern about the repeated issue with the chair and asked if I could replace it with a different chair from the same set, and was told that it was like a car, if the brakes don't work, you just replace them, not the whole car!If this is the quality you can expect from 1 year of use, why would anyone buy this?! Might as well buy costco or some other cheaper brand if I know I'm going to have to replace it!I am a very disappointed customer! Buyer beware!!
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June 2023 by WILDA “Queen Bling” West
I fail in love with Leaders over ten years ago. My first time shopping with them, I was searching for a patio set my salesperson found what I was looking for. Over the years, I have turned my backyard into an oasis with beautiful patio furniture and decor from Leaders. If you have a million-dollar taste on a budget, this is the place for you. St. Louis
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June 2023 by Paul Gillispie
Kim and Tony are the best! They are welcoming informative and made my shopping experience a great one!
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April 2023 by Nate Aliff
Michael was super helpful. He was able to assess our needs and made excellent suggestions. We made a purchase and will definitely return for additional items! I would highly recommend you ask for him when paying a visit.
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March 2023 by Bryan Monahan
Michael was very helpful selecting and narrowing down some options for outdoor furniture. We have purchased from here before and drive all the way from New Port Richey because of their service. Great company and great service. I highly recommend.