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February 2024 by Will Hitchcock
Bad experience I ask for less rice twice the employee put to much rice so I ask to take some out she look at me and yelled WHAT and walked off
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February 2024 by Jd Chester
Food was just terrible. Tasted like it had been there since yesterday. Chinese restaurant with Spanish employees that don’t speak English. I couldn’t even get extra sauce because they didn’t understand the words. all of the vegetables in the rice, and in the chicken were raw. just don’t go here.
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February 2024 by Angie M
They will over charge you beware. Don’t speak English gave me everything wrong and got terrible service when I wanted a refund
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January 2024 by Erick Boucher
I don't think the bad reviews are justified. You can try and taste every meat they have and make your choice after and rice and vegetables were great. Plus the other customer crying for a 0,50$ extra when it's clearly written on the boards, i mean stay home and cook yourself it's going to cost you more... great taste, great price, great service thank you Lotus Express
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October 2023 by C.A.S.
I have eaten here on the 4th of Sept 2023: The two ladies (spanish speaking) were super rude and I could tell when they switched from english to spanish speaking that they were talking bad about me! The bourbon chicken was disgusting: Very watery, no taste and the meat was over. Orange chicken was a disappointment to. Noodles overcooked. what I noticed when the cook refilled the meat buffet: They dont know anyting about "first in, first out". They just poor the "fresh" cooked meat over the old one. That's why there is always some food laying in there for an entire day! Food poisoning warning!Further, you have to ask for a receipt, because they charge you extra with tip without asking! I paid over 15$ for this overpriced disgusting plate of food! Shame on you! never ever will we eat here again!
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October 2023 by Duke Berkshire
Just had my worst food court lunch. The bourbon chicken texture reminded me of leftover chicken from the previous day or older. Hard and dry. I should have checked the ratings before I chose this restaurant.
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August 2023 by Ngoc Jade Dong
It is what it is. My fault for not looking as she put food in... all cabbage no broccoli for my "vegetables"
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July 2023 by Ryan Sweet
Food was good, not great. It gets the job done.
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July 2023 by Crystal Marie
The food is what you’d expect for food court Chinese. We also had the same experience of being charged extra for fried rice when we were told our meals come with it as a side
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May 2023 by Donnelle Thompson
Food was ok regular mall food…guy and girl working to seem to have attitudes serving the food. A lady in front of noticed and called them out on it…I was to hungry to care
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April 2023 by Bev Becker
ILLEGAL BUSINESS PRACTICES!!! BEWARE!!!! ASK FOR A RECEIPT!!!!!As others have mentioned, they ILLEGALLY charge you a "tip" without telling you. Patrons must be informed before a tip or auto gratuity is charged for something like this to be legal. They just hope you won't notice and don't offer a receipt unless you specifically ask for it.They will then pretend not to understand English and laugh at you, to your face. If you want the "tip" refunded, you have to create enough of a scene with other customers for them to give you your money back.AVOID THIS PLACE!!!!
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March 2023 by Britney Megnath
Some of the best Asian food is from this places in the mall I got the orange chicken and bourbon chicken with rice and lo mein for $13 I do think it could have been a bit more of food but overall it was still filling. The orange chicken is really sweet. My only complaint is that the food was like overly saucy I like the sauce but it was so drenched that the rice was a bit soggy and the noodles were hard to eat because they kept slipping through my fork. Also their plantains and egg rolls look really good
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December 2022 by S
Terrible service, the cashier was very rude. Beware of the price. This place is ripping people off by secretly overcharging you. They randomly charged me $5 for extra meat when I never asked for it and an additional $0.50 for extra rice.
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September 2022 by Joseph Albrecht
Had to throw out the entire meal. Lo mein was coated in grease. Every single piece of meat had a piece of bone or gristle hidden in it somewhere. Absolutely disgusting. Not worth a penny let alone 13 dollars
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September 2022 by Patrick S.
Had a quick dinner at the international Mall and chose Lotus Express. The food wasn't bad -- wasn't really that good either. Definitely the food had been sitting for a while. I had the orange chicken -- It had good flavor. Fried plantains as a side... Doesn't really go with orange chicken but I really love fried plantains. I also got the green beans which were very salty. $10 for 1 entree and 2 sides.