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March 2024 by Alana Schultz
I purchased a damaged copy of Pokémon yellow from this location INTENTIONALLY as a project to teach myself how to repair old games. The employees were exceptionally kind and still gave me the option to purchase the product, when most places would not, at an exceptional discount of course! When I was unable to fix the cart myself, I was offered a brand new copy free of charge. Customer service was fantastic and I appreciate the kindness I was shown across multiple locations!
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March 2024 by Angel Gonzalez
If I could go lower I would, Friend got a Pokemon yellow game and was told it didnt work, but they didn’t go into detail why, turn s out whole thing is fries and corroded inside, and crazy part they didnt tell him that he just thought it needed a new battery fir the board, and even then if the game didnt work why sell a game at 69.99 if it doesnt work, its iust a paper weight at that point, anyways they refused a refund, yeah guys double check your games from here and products because if they do that to someone with disabilities just imagine us average joes
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February 2024 by Joe Bassora
Has some good games
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February 2024 by Mark Levins
My third time coming to buy and I come to realize that the employees suck and are completely unprofessional. I bought super Mario galaxy for the wii and when I got home there was no disc in the case. And somehow they didn’t have the game anywhere in their shop? And when I drive back to get my refund they didn’t even refund me all my money…everything is already overpriced, so I will definitely not be giving them anymore business.
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February 2024 by Mosquito
Absolutely superb vibe, games held, whole host of retroand modern games, If you're a nerd you can't help but smile in here, couldn't recommend it more, it's worth the trip believe me.
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February 2024 by Zack McVicker
Great store. The staff has very diverse knowledge. The community they have that meet every week are great people. They typically support the groups that come with random give aways and other events. If you're into MTG, definitely go Sunday open-close, and people will be ready to play commander with you.They accept a lot of trades typically right at 70%, which is solid for bulk trade-in. It's highly recommended to visit this store!
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February 2024 by Aaron Jines
Best spot in the area for good prices and friendly staff.
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January 2024 by Antonio Brown
Very, very nice people and friendly, customer service was amazing. They had a game that i've been looking for quite some time. Video games are organized clean and well packaged.
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January 2024 by Nicholas Kirchman
Bought a couple of games and a PokeMon stuffed animal. When I went to return the stuffed animal they couldn’t even with the tag. I think it’s a pretty ridiculous policy which is the reason for the low rating.
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December 2023 by Khrystine Rains
I absolutely love this store! I play dungeons and dragons here on Wednesdays, and am always comfortable with the atmosphere. The staff are very friendly, and make me feel safe and appreciated, specifically Alex and Kate. I always look forward to interacting with them when I go in! The environment is very clean and welcoming. I love to buy my dice there, especially since Kate organized the dice wall in rainbow order! It makes it especially satisfying and easier to pick from!
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November 2023 by Damion Tanzer
Brad was a huge help with giving me great recommendations and listening to my needs! The store is extremely clean and well laid out, would definitely come back again!
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October 2023 by Jessica Rose
Legit can't reach them through Instagram nor question service on their website; acting like they're celebrities even though every time I've came in to any of their locations they aren't finessing someone via trade in they're sitting behind the counter doing jack.Prices are above eBay, which I do understand Brick & Motor cost, but it's kind of ridiculous when it's all 20%+ on top of eBay & not at eBay prices.Legitimately don't get a friendly vibe from any of the employees at this location in comparison with Unlimited Video Games Superstore & their Co Owner I believe who's really nice & chatty in a good way. The people here at this M&M store feel like younger adults who just want to make ends meet and see everything as a number, which I don't really fw making an uncomfortable atmosphere atleast to me.Only saving grace is the selection, but then again, it doesn't really matter when I could go on eBay & save a decent amount & even more if I can snipe a solid deal.
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October 2023 by Timm Castro
Awesome prices! I walked away with a great deal and was surprised! 10/10 service with people who are not only knowledgeable but passionate about video games. Very Rare find in the day and age of scalping!
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October 2023 by Jonathan Higginbotham
Went into the shop expecting to be underwhelmed, but was immediately impressed with their displays of actually interesting retro games. Pokemon, Zelda, Metroid, Sonic, whatever. Pretty much everything I could have been looking for was there. I got my hands on Shadow the Hedgehog, Zelda, The Minish Cap (COMPLETE IN BOX!!!), and Zelda Masters quest! Total was around 400, but all 3 were practically mint condition. The worker was incredibly friendly, and pointed out their discount on buying 3 games which got me sold on the shadow and master quest games. Im incredibly happy with the service and the product. If I had more money to burn I would burn it here.
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August 2023 by Tyler Sampson
I had a fantastic experience here. The 3 guys working were super helpful. I was able to get a very fair amount of store credit for some old games. I then picked up 3 classic RPGs all in great condition. Love this store, will be back.
