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February 2024 by Adi
Josh really took care of business, and provided excellent service when it came to me needing a new cat converter. Will definitely be going here again for future maintenance/repairs.
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January 2024 by Jared Little
This shop was phenomenal! I came in to have a muffler delete on my Macan late in the day but unfortunately due to work I wasn’t able to have the services preformed at that time. The owner and employees felt like real people and not just someone who wants to get paid and go home. They talked me through the process and helped me decide what the best path was for me based upon what I wanted to accomplish. They scheduled me for the next day and went out of their way to fit me in. I’m extremely grateful that a shop like this still exists and the experience alone was amazing. I cannot recommend this shop enough! If you want a shop that stands behind their work, takes care of their clients, and does a great job, stop scrolling and give them a call!
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January 2024 by Jason Neuman
Went there for custom J pipe to kill the drone in my 3 inch turbo exhaust. Brought them the dimensions I needed and they made it work. Used 2.5 inch stainless for J. Great customer service and know how. I can attest to researching and getting a quarter wave resonator before you spend extra money on additional mufflers and tube resonators. This will quiet / kill drone at certain rpms or speed. Like night and day the sound.
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January 2024 by Leslie Taylor-Rharbi
I was referred to Mad Hatter, specifically this location by a service guy at Ferman Chevrolet. He spoke highly of their service, workmanship and quick turnaround. I reached out and Josh was helpful, easy to work with and followed through which I greatly appreciate. They worked with me to tow my truck in, explained what to expect, met with me outside of normal hours and clearly showed me my issues and gave me solutions. Within 48 hours my problems were solved and I drove off. Highly recommend this business and am sure I’ll be back at some point!
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November 2023 by Jameel James
Josh and Raphael did an amazing job with my truck with an outstanding price. Raphael did a good detailed job along side Josh who helped me decide what to do with the exhaust. Overall amazing experience.
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November 2023 by Victor Arango
Great experience with Josh. My 5.0 F150 sounds mean!
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November 2023 by Tori Newland
Called first thing in the morning and Josh told us to come right in. He was very knowledgeable and knew exactly what we wanted done. Very professional guys and they had the car back to us pretty quickly.
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October 2023 by Dj Ramin
Met a lad named Joshua. Excellent customer service. I had a simple 5 minute job done putting two bolts in holding the exhaust in place and he took care of me. 10/10 would recommend this place and I wish Joshua great success.
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September 2023 by Bryan Shultz
Used Mad Hatter on Waters for multiple vehicles of mine for custom exhaust, over the years. Due to the professionalism and care they put into it. They always let me see how it will look before they install too. Just had some exhaust work done today. Rafael from beginning to the end did great work and maintaining great customer service. Highly refer them.BryanService: Exhaust
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September 2023 by Al Hodge
Hey, finally found a auto repair garage that is honest and does good work. Had the check engine light come on a 2011 Toyota Rav 4 and the estimate from Toyota of Tampa Bay was over $4000. So paid the $225 for their estimate and left with the car without Toyota doing any repair work. Took the car the same day to Mad Hatter Muffler and Brake and had everything fixed (that needed it) that Toyota recommended (just a tune-up and rear brakes) and was out the door for $661. I highly recommend this shop to everyone that wants work done right!Services: Auto engine diagnostic
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August 2023 by Mike Finnerty
Best muffler shop around in my opinion I purchased a cat back exhaust on eBay for my 07 accord and I installed it myself. Well when I installed the exhaust the fit was horribly wrong it was hitting the cab of the car causing it to shake and vibrate the car and it was way to long sticking out a good 6 inches. I took it to a muffler shop in dade city where I live and they couldn't help me I took it to Mad Hatter Muffler and they got it done only took an hour and they had to cut it in 3 places and weld in couplings for it to work and look the way it should on the car I'm very happy with the outcome and will definitely use them in the future. A+++++++Thanks again ,MikeService: Exhaust
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August 2023 by Erik Villafane
I had a big project for the Q50 3.7, change out the factory 2.25 piping for a new 2.5 from the cat back. I brought flanges, flex pipe, dual borla 2.5 pro xs, and 2 resonators.I showed him my vision of how I wanted everything set up. They quoted me a little high in price, but I know its an extensive job. Boy was it worth it !! He showed me how everything looked before the final welds were made for repositioning. Welds are solid, and done very clean. Over all they made my vision come to reality and did it without complaint, especially in this heat. A+++
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August 2023 by Руслан М Газси
I brought my my car for a muffler delete and Straight pipe! highly recommend coming here. Awesome and friendly.The person at desk she is amazing (Heidi)The Tech who did my car amazing at his skill(Rafael)
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July 2023 by Dominic T.
This business has amazing service . I brought my dodge ram 2017 5.7 hemi here and it was 45 minutes to closing and they still took me in to do the job even though they closed soon . It is very affordable and fair and the people here are friendly . I recommend this business to anyone who is looking to get any kind of delete kit !
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July 2023 by LK Dodson
Ive taken my car to LuLu’s auto which is now apart of Mad Hatter several times due to initially finding them to be honest and trustworthy with my vehicle. Well all of that ended when they made a mistake, refused to hold themselves accountable, and would rather lie to cover their behinds than keep a customer. I was left on the side of the road due to missing bolts after my car was “fixed” and when this was brought to their attention with receipts after 12 days of their service i was told “well maybe they fell out” by their receptionist who has probably never worked on a car ever in her life. The mechanic looked at me like a deer in headlights with no response or remedy for a car that was supposedly “fixed” but now broken down. Take your chances with this place if you want, there are better shops in Tampa.**Response to your gaslighting. Since im “saying something different* than what I said when I reported you I will upload the actual complaint. And how convenient it is to say I could have called when I actually came in to the shop to tell you all what happened and show the receipt which im attaching since you lied and said you didn’t see it. You are doing nothing different than what you did when i came in..LIE!!! Customers will see for themselves. And again it was 12 days! Check the dates, you have lies and I have facts. This is great for business btw.
