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November 2023 by Api Moral
Excellent the presentation and detailing exposed by Alejandro. He was very kind and with great professionalism and knowledge .
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November 2023 by Doug Fivehouse
Excellent experience. Our sales representative listened to what we were looking for and then laid out the options for us. We chose a bed that meets our needs at an excellent price.
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November 2023 by Marin Garage Door
I just got delivered a bed with an adjustable bed frame form this store andres and Antonio where extremely accommodating after having issues with the adjustable frame being an outlet discount unit I expected not in new condition but it was completely destroyed so it had to be returned, again today the adjustable bed frame came in with the wrong screw in legs and the delivery guy told me to call the store to tell them about the problem and a guy named George sunderland in a very rude way told me that’s to bad that’s an outlet unit so return the unit and we will see what to do about it, extremely rude and unprofessional he has just eager to belittle me for getting an outlet unit like saying I do t have moeny to pay for a new one so I get what they want me to get like there’s no more the client is always right, extremely frustrating situation that has happen twice already in the same week buyers be aware !!!!!!!
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November 2023 by Dinesta Mcbride
My experience with Alexandro was very helpful he answered All the questions that I needed to know about a goodnight's sleep his knowledge helped me to choose the best mattress for me for a restful night sleep, out of all the mattresses to choose from inside the store I found the best one for me thank you Alexandro for your expertise.
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September 2023 by Elizabeth Forchelli
George was amazing! Attentive! Knowledgeable! Professional! Patient! 10/10 I'd buy/recommend a bed from him any day if the week! Made buying a bed painless and effortless! Thank you George! ?????
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September 2023 by Jose Toledo
Andres has handled my issues very professionally and quickly even though he wasn't my salesman he went above and beyond to treat me as a valued customer
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August 2023 by Ben Pila
One of the best buying experiences I’ve ever had. George Sunderland was incredibly knowledgeable, helpful and personable. I never leave reviews. This guy was worth it. He took the time to help me find the exact fit and explained everything I need to know about an important purchase. Thanks, George!
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August 2023 by Myla Brown
George was simply amazing. He was patient, informative, kind and professional. Because of the service he provided, I will always use this store and him as my representative and I will also send my family and friends there as well. Amazing job George!!!
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August 2023 by Ayrton M
Big shout out to my boys AJ and Dylan for coming through and allowing us to find our dream matress short notice. Unfortunately we were under a time crunch being new residents in Tampa, we literally did not have a bed to sleep in that night and AJ helped us through the whole process and was very knowledgeable and passionate about his job as a sleep expert. Never thought I needed a 5K bed until now. Got some great deals on accessories (pillows, sheets, etc.). Even got a phone call the next day to check that everything was alright, now that's service!! Highly recommend.
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July 2023 by Annette Lanzalotto
Kelly from the Dale Mabry store was so helpful, wonderful to work with. As a UT mom trying to arrange delivery from anothe state she coordinated everything perfectly. Ask for Kelly highly recommend!
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July 2023 by Lisa Tanner
Was greeted by a very nice staff member that answered all our questions. I can very much appreciate the time he took to show us our options with different brands and price points. We weren’t rushed and had a great conversation with the staff. Thank you.
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July 2023 by Laura Rhodes
We had a great experience at our local store in Tampa. Antonio was knowledgeable, engaging and very helpful.
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July 2023 by Ajellon D.
I've been working at this location since June 15, 2023. With just over a week of training under my belt, I must say, I'm impressed! This company is genuinely committed to the customer experience and being the best in the business. The training program is thorough and interactive. It's not something you can skip, and I understand why; they've invested a lot in ensuring their employees are trained enough to be considered "experts" in this industry. At Mattress Firm, you can count on being greeted by someone who really knows their stuff. In this age of information overload, it can be frustrating to sort through all the fakes and phonies when shopping. If you're like me, confused about who to trust and want to complement your research with the advice of an expert, I highly recommend you come to the store. Try out a few beds. You owe it to yourself to discover what a great night's sleep truly feels like. Yes, I am a Mattress Firm employee, but above all, I am a person. I've been fed up with the way many companies choose to operate today. I've felt this way for a while... But this company, Mattress Firm, feels different! It has an old-school, customer-first approach that comes from the top down.I'm sharing this because I look for genuine reviews when I shop. Honestly, I don't think I've seen one from an employee who outright says they work there. So, I'm here to share my experience and offer a genuine insight into what you can expect at Mattress Firm. I hope it helps!If nothing else, come in and see for yourself. At the very least, you'll leave feeling satisfied and informed. And if not, please leave a review to share your experience and what you didn't like. I'm always looking for ways to improve and learn from others. My name is AJ and I work at the Walter's Crossing location, tucked away by the Target, Petsmart, CVS, and Burlington. Mention my name! I'd love to know if this review helped you in any way. Peace!
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June 2023 by Deborah Morina
We recently purchased our second mattress from Mattress King. Both times the sales person was extremely knowledgeable and provided great customer service. Recently we purchased a king size adjustable bed and we love it. Even the delivery team was professional and courteous.Mattress King provides good quality merchandise at a good price. We would highly recommend this company.
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June 2023 by jennifer noguez
Very good experience, Antonio is very knowledgeable and a great sales person. Can't wait to try my new mattress out..
