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January 2024 by APAZ
Nasty attitude by John at this store. Asked him for directions from 2 miles away to store & he was not helpful. When we arrived to store, I suggested him to give Walmart across the street as a reference to locate the store & he responded we got there anyways…I advised him that customer service is important & he insisted on m being nasty & said it doesn’t matter, if you want to buy you’ll just buy. We left the store after he said he didn’t work on that store with a nasty attitude!
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January 2024 by Jill Diaz
It can be a bit overwhelming when buying a new mattress but Dylan made the whole experience much easier. His expertise and guidance made me more comfortable with my decision. Overall great experience made even better by a knowledgable and personable salesperson.
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January 2024 by Will Doyle
Lindsay did such an amazing job. She helped us pick the perfect mattress and I was blown away by how nice and knowledgeable she was while explaining all the options we had. She even helped us pick new bedsheets and pillows and showed us the best way to sleep to alleviate my back pain.
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December 2023 by BJ Ramone
We have had the pleasure of working with Dylan twice now. He has always had our best interest and taken care of our family. Thanks as always for patience and professionalism with our “hyperactive” family! ?
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November 2023 by Charnell S.
I heard on Good Morning America that Mattress Firm will be selling queen mattresses for $89. I was thinking WOW. I went on Black Friday and got 2 queen mattresses. Alexis let myself try out mattress before purchasing. It's a good firm mattress. Fill out some paperwork. You had pick up the mattress yourself because no delivery. It was a very good deal. Alexis explained the paperwork very good too.
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November 2023 by Michael Dennis
AJ handled the bed buying experience like a champion. Professional, precise, and honest about pricing, delivery, and fees. Great experience and highly recommend
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November 2023 by John Allman
AJ was a phenomenal salesperson and his supervisor Lindsey was incredibly knowledgeable. They helped make a random visit to the store into our best mattress shopping experience ever.
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November 2023 by Loretta Potz
Great experience. I had an idea what I wanted. Dylan was able to narrow down my choice and helped me get it all done. He also noticed that I was a veteran and added a discount.
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November 2023 by Dustin V
Mattress firm was very easy to work with and had very reasonable prices for mattresses. The delivery guys were super respectful and cared about their job. They took the extra time to make sure everything was perfect for the way we wanted. Thank you again I will be using mattress firm from now on
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November 2023 by Dino G
AJ and Alexis were extremely informative and helpful on all of the mattress options, types, and brands. They helped me pick out the perfect fit. High recommendations!-Dino G
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November 2023 by JOANNA KRIEGER
Dylan at Mattress Firm, helped me select a special mattress for all my needs. He demonstrated and explained several models, quite proficiently. He found ways to help me save some, and get the soonest delivery possible too!! I will recommend this location and Dylan to anyone who needs a mattress.
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November 2023 by jason saggio (Neutral Evil)
AJ took good care of me. My only regret is I can't give more than 5 stars. I'll send more people to that location because of him. Cool guy. Fast & efficient. Best prices in town! Thanks AJ, you're the man!
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September 2023 by Lolo Wahine
It has been an ordeal trying to purchase a new matress. We finally have the one we want however please be careful with what they try to sell you on as they are only looking out for themselves and make a sale. Document everthing by video and ask if there are promotions or do your own research as they will not be forthcoming with the information! I am glad that I don't have to deal with this until another 10 more years!
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September 2023 by Angela
Dylan was very helpful in assisting me throughout the entire process of returning a mattress I purchased online and choosing a new mattress in store. I initially purchased a mattress online, but due to difficulties with customer service, I called this store and spoke with Dylan. He was so helpful over the phone, I decided to come in store to a purchase a new mattress. He gave me a great deal! He followed-up upon my initial call pertaining to the online ordered and followed-up with me to ensure the I received the mattress I ordered from him in store. Very professional and would highly recommend him!
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August 2023 by Emily E
Dylan was amazing!! He provided great information and made it very easy to choose the right mattress. Would highly recommend Mattress Firm and Dylan when looking for a new mattress.
