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December 2023 by Danielle Marcellus
Melissa is absolutely wonderful!!I went in with my mom to find her a new bed to help with her back pain. Melissa made us feel welcomed upon entry was so incredibly helpful and friendly! She took the time to get to know us and really help my mom find the mattress that was right for her. She is so knowledgeable and made a potentially stressful situation easy and enjoyable.
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November 2023 by Wendy Popielarcheck
I visited the Mattress Firm after seeing a commercial when I arrived home from purchasing new mattresses from a national furniture store. Our military discount would not be extended since we were going to utilize the “0% Financing”, which was disheartening. Basically, the savings and promotional offerings that were advertised were not what they seemed.Thank you, Melissa!!! Thank you for educating me, taking time to explain the differences and providing the best fit for our family! You are truly a Rock Star!! Moving forward, I will only purchase from the Mattress Firm and cannot wait to share my experience with friends and neighbors.
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November 2023 by Linda Malvesto
Melissa was very knowledgeable and explained the difference between products. We’re relocating from Florida to North Carolina. Melissa scheduled local delivery for us based on our move date so that was one less thing for me to take care of.
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October 2023 by Sarah Yohe
I walked in knowing nothing about mattresses, prices, anything. I am also very quiet and don't like to answer the question "how can I help you?" But Amanda takes her job seriously and was the most helpful, kind, amazing employee ever. She got me an AMAZING deal, better than I could have ever hoped, and helped me articulate what I liked and didn't. She's so friendly and great at what she does. Also, her Mattress Firm bow was the cutest!!
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September 2023 by Patrick Gross
After 23 years I decided to purchase a new mattress. I went to the Westchase Mattress Firm and met Amanda. OMG she was absolutely amazing. She listened to my needs and wants and found me the perfect mattress. I haven’t slept this well in years. Amanda thank you for taking the time to make me a priority. Amanda Amanda Amanda you are amazing!!!!
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September 2023 by Latif Ajre
I was impressed by the customer service that was provided to me by Amanda and the store manager. Amanda did her beat to make sure that we leave the store satisfied. She explained everything into details which made my decision much easier. So i ended up purchasing the mattress that was recommended by her. I have a lots of relatives and i will definitely recommend them to go and check out that store. And in case i need anything in the future i will definitely go to that place. So if you are shopping for a mattress go see her don’t wait any longer.
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August 2023 by VisualbyLex
I got my mattress two weeks ago and I can’t believe how much of a difference my mattress has made in my back pain!!! I used to be up until 3:00am most nights and I’m finally getting great sleep. I just wanted to say thank you to the amazing sleep experts at the store. They know what they are talking about here. They are very educated and taught me so much about sleep and made sure I made the right investment. Thank you Mattress Firm!
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August 2023 by T Christopher Carter (GrandPop)
Trey was fabulous in helping select our new mattress. He asked about our expectations in a mattress and recommended three at varying prices that met those expectations. The sales process was short, the delivery was on time, and we are enjoying a very comfortable bed.
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August 2023 by Hunter Carl
Thank you Trey! Recently moved to Tampa and needed a new king size matress; he listened to all of my needs and even made me feel right at home! Funny guy and amazing service. Thank you for the warm welcome. I will be back and thank you again for the warm welcome.
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August 2023 by Margaret Cramer
Amanda made the experience of buying a new bed easy. She answered all our questions and helped us picked out the right mattress. She is very friendly and funny. She turned our day from bad to great. I will definitely recommend her to anyone shopping for new bed. Thank you Amanda for your time and for the funny jokes, ?.
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August 2023 by Douglas Ordetx
Amanda is the best!!! I’ve purchased two beds in the last six months from her. She does a great job at listing to my needs and not what mattress firm is trying to move. She will continue to be my “go to” when I need a mattress.
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August 2023 by Wayne Matthews
What a great experience buying a mattress! Trey was patient and answered all of our questions. Who knew there were so many options buying a mattress?! They had all the popular bases and gadgets available to try right in the store. Thanks Trey!
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July 2023 by Brenda Avila-Costa
Very dessappointed! Purchased a floor mattress from them about 2 years ago, was told that the mattress was great, great quality... it did have the firmness I was looking for, I questioned about the warranty and was told that could not be given the regular warranty on the mattress for being a floor display, but was going to be given a 3 year warranty for store credit if something happened within that time, less than 2 years after the purchase the mattress gave up, called and was told that no warranty was ever put on it what so ever, now I need to buy another mattress. Staff was very friendly, but unfortunately the ball was dropped.
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July 2023 by Zach Ashley
Just moved to Tampa and needed to purchase a new mattress. As soon as we walked in, we were greeted and provided with excellent service from the staff at this store. They were very knowledgeable and made the whole process easy and painless. We would 10 out of 10 recommend this store if you are looking to buy a new mattress!
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July 2023 by Edna Norris
Sales people were knowledgeable and friendly. I never felt like I was being "sold". They took their time and helped us find the right matress for our needs. Thank you!!
