-
August 2023 by Sam Smith
Not helpful
-
February 2023 by clem brown
Love the service there, they were really patient with me And trying to get my method of payment corrected.
-
February 2023 by Google user
Love the service there, they were really patient with me And trying to get my method of payment corrected.
-
December 2022 by Linesa Thomas
This guy was very helpful and his customer service was great.
-
September 2022 by Cedric Smith
Even though the prices went up, the service is good
-
February 2021 by Rick Logan A.
This place SUCKS ! The guy that sold me the phone originally made up his own security questions ! WTFork ! I spent $200 for an insurance phone and they can't even activate it ! SEE THIS BIZ IN COURT ! STAY AWAY ! GO SOMEWHERE ELSE !
-
December 2020 by Julio Encarnacion
(Translated by Google) good customer service(Original)buen servicio al cliente
-
January 2020 by amber rose
Called to switch my carrier to see what it would cost. Store associates could only tell me the price of SIM card and what I would be charge for as far as activation and switching carries but no precise amount! I rather take my business else where. This is what they do to make up prices because despite my current carrier why can’t you tell me the exact cost. Why would it differ?
-
December 2019 by Erica D.
I paid metro pcs in advance. They canceled me on nov 8th. I am an elderly disabled person who passed out on the side walk because they they cancel me when I paid. I got mugged Had to go to the hospital, Now they refuse to give me my money back. I have a recept in my hand I have a deduction from my checking acct. They left an elderlty disabled person with a serious 1 lung problem with any service
-
November 2019 by Just P.
This is not reflected to this store in particular, but in the entire company. I was told I could change my phone number online for free. I logged into the website and couldn't find where to do it, so I used their online "chat" feature. The representative asked why I wanted to change my number. I told them that I had a stalker. They said how awful that was, and told me I could change the number online for a fee of $25, and they'd charge my credit card immediately. Same as what it'd cost to change it over the phone with customer service. So they're making me continue to have a stalker because I refuse to pay the $25 fee. With any other carrier you can change your number for free every 24 hours. I blame the merge with T-Mobile. Thanks for nothing, Metro. I will be changing carriers ASAP.
-
June 2018 by mfoster1219 .
Very poor service it is location, especially the kid behind the counter with bad teeth and bad hair and bad attitude refuses to give me my money after after I pay for service that they didn't turn on. Three weeks prior I brought Flats headphones from this store location that went out in 2 weeks and they also refused again to compensate me for my troubles. Called the manager (Ana's mokhtar). Instead of taking care of the customer this coward called the cops and ask them to trespass me. I'm from Tampa and from the new seal area and I beg of you to please do not shop with these people.
-
May 2018 by Julie Razzaq
I have been doing business with Metro PCS for a while and the staff and service at this location is what keeps me coming back for Upgrades. They are straight forward and honest giving me the most for my money!
-
October 2017 by Electronic Fix
Very nice customer service.
-
August 2017 by Mya Garcia
Great service!
-
May 2016 by shizmit11
These people will steal your money. Tanya the manager will charge your account twice and take no responsibility. If you choose to shop here..watch receipts.
