ModWash Ehrlich Rd. offers a car wash experience that many customers find helpful and friendly. Staff members like Roberto, Dave, and Gabriel are praised for their politeness, helpfulness, and kind attitude, making the process easier and more pleasant. Customers appreciate the good customer service and people skills, which stand out in their visits. The facility has improved significantly with the new management, leading to better functioning equipment, clean and effective washes, and well-maintained vacuums. Many find the wash does a good job overall, although some mention occasional issues like long lines and broken parts. The location provides extra amenities such as microfiber cloths and glass cleaner for interior windows, which customers enjoy. While some feel the monthly membership is overpriced and the staff can sometimes be rude, overall, the location has become more reliable and better than before. Many plan to return due to the helpful staff and improved service quality.