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January 2023 by Allison F.
This review is strictly for the automotive department.If I can give it 0 stars then I would. I had a 7:00 appointment to get a headlight restoration and was told it would be about an hour.After waiting 1.5 hour's and asked how much longer, I was told another 30 minutes. After waiting more then 2.5 hour's it was finally done.Another person was told it would only take 45 minutes to change a tire. He was leaving when I did.The people that work there really need to tell the customer's how long the job will really take so we can make other arrangements instead of waiting there.
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January 2023 by Connie S.
I'm still shaking from the horrible way the auto center people spoke to me. This began from the pit crew guy when I pulled in, to the guy who ignored the long line while he shuffled paper around while allowing the girl to help everyone. To the girl who was short and rude with replies. I've returned to pick up my tires and the older guy whose energy suggests he is just miserable in life finally acknowledged, oddly knew or guessed my name and told the initial rude girl to "just give her her tires". She either didn't understand or wasn't moving fast enough so he got them, rolled them to me (2 tires) and without words walked away. I am shaking again. There is no acceptable reason to treat people like this. I will copy and paste this everywhere I can. This is unacceptable!
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January 2023 by N B.
Worst Walmart on the planet. And that's saying a lot. Zero help from anyone. Even my cashier couldn't get help from managers walking by. HORRIBLE
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November 2022 by Taymi C.
Worst auto service ever, after having me waiting for 20 min they told me they don't have the equipment to install my tire even though i had an appointment made. Just don't schedule any services there really not worth it
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August 2022 by Kelly W.
I am writing this as I sit in the pick-up lot going on an hour and a half and there still aren't enough spots for everyone here. I had to have someone come pick up my kids after an hour so they didn't miss practice. This is hands down the worst situation of disrespect for customers I've experienced. I make appointments to pick up groceries because I don't have hours to shop, muchless sit in my car. if you are under staffed don't reserve so many spots. it's that simple.
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April 2022 by Antonella B.
The ladie's name was Deanna in automotive section. I asked her to open the cage so I could view the car stereos and she rolled her eyes and came and opened it. Word for word "could you please open this for me" with a SMILE on my face. Then I asked her again because I wanted to look at another one and in the rudest attitude she raised her voice at us and said for what. Incredible how people can be so rude. I've worked in customer service for years and even when I've had the worst day of my life I've never treated someone so poorly like she did. Hopefully she finds happiness in her life.
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April 2022 by Call911 N.
It's ok. I only come here out of convenience but every corner I turn, I see a worker "sagging" and they have their personal music blasting out of their speakers. It should be okay for employees to wear headphones but out loud? No thank you. Also if you're trying to reach a manager for ANY reason, do not call. They will put you on hold for an hour then they'll hang up on you. Whenever I've called they don't say anything when they pick up, I gotta be the one to say ?? Hey ?? And they'll respond with "yes" In an annoyed tone. Wdym yes, is this Walmart ? For all I know I could be calling someone's grandma. Eh 2 stars
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January 2022 by Whitney S.
Walmart is Walmart, there is never filth in the aisles, uncategorized items on the shelves and customer service is always okay. There is a large self check out area which is nice and newish. It's Walmart, low costs all around, what do you expect
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June 2021 by Nikki E.
If I could give less than 1 star I would. Walmart is incompetent at delivery service. I have had drivers be disrespectful and outright verbally abusive, Dent my car, throw my groceries as if it was trash at my door. It is not rocket science to deliver groceries. These people don't care about you at all. It's doordash that delivers and they are terrible. Once again my groceries never showed up and this is after at least 10 screw-ups. They want $100 a year for the service which is not worth it. I have to use delivery since I cannot lift heavy cases of water. Then they have the audacity to add on a $7 automatic tip for things that never come as you ordered. I would steer clear of doordash and Walmart if I were you. I've spent many hours on the phone talking to managers and trying to get this corrected and they just don't care. After one of the many times that they screwed up I received the $40 gift card which in reality doesn't mean four balls of s****
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May 2021 by Ryan W.
Do not use their grocery picks up service. You will be there forever and maybe your order will be correct. Maybe. I will never again use this "service" ... terrible experience.
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May 2021 by Emmy A.
If it was possible to give Zero stars I would!!!!!!! I came to this Walmart to get my tire fixed the one tire I bought 3 months ago front this exact location!!! I brought my phone with the conformation code the address to this Walmart and the date and they told me they couldn't find it so I had to pay for the tire I got 3 months ago, which I shouldn't have had to pay for. Also all I needed was my tire fixed and they told me I needed a completely new tire which is not true! The last 3 people said that they said the same thing they came to get their tire fixed but ended up "needing" a new tire! And if that wasn't bad enough, all of the workers there were not friendly and giving me attitude about the situation that they caused!This was the worst visit I have ever had! I will NOT be coming back to this Walmart!!! Worst Customer Service ever!
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March 2021 by Yolanda R.
I went to this Walmart and for the most part happy with most of my purchases, what I'm not happy with is I bought a "Better Homes and Gardens" Bed-set that was of course the last one of the design I wanted. I finally open it up and the sheet set that was supposed to be in there is not there . I don't want to take it back since it was the last in the color I wanted. The rest of the pieces that was promised is there hence the 2 star rating. So I have 10 out of the 12 piece set. Not really happy. This has turned into a "What I asked for vs What I got" episode!
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October 2020 by Brigitte L.
This location can get overly crowded during peak times. I typically avoid this location if it's not later in the evening or earlier in the morning. During the week also seems to be better than weekend for less crowds. The store is huge and has a full grocery section available. Large self checkout section available.
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June 2020 by Rashad K.
This is my home store since it is the closest to me. I shop here very frequently but today I thought I'd express how I really feel about this place. After giving this company 8 years of my life it's a shame to see not much has changed at all. Walmart is usually known for its long lines, lack of cashiers and bad customer service. Well my experience today was no different. I want to give much appreciation and thanks to the customer service employees and cashiers working hard doing their best. My complaint is the lack of leadership in this store. Today at the customer service desk this morning during a slow time, there was one associate there and the line grew to about 15 people. I seen a few customer service managers (csm) walk by and not one stopped to assist or call for help. After speaking with the associate she said a few people called out but that was no excuse for the lack of management presence and response in that situation. Please do better Walmart. Publix , Target and every other retail store sounds the alarm when lines get backed up and you see a management presence trying to resolve the issue. But I think we're all used to this culture of Walmart by now. Just wanted to share my two cents about this store.
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May 2020 by E B.
Employees were all wearing masks either hanging on the side or with their nose uncovered. No wipes or sanitizers. The parking lot look like mayhem. Just awful. A true petty dish.