-
November 2023 by Billy Chatman
I recently had a highly unsatisfactory experience with Olin Mott Automotive Services. I brought my vehicle in for what I was told were necessary repairs to the crankshaft sensor and catalytic converter. After four days, I was informed that the work was completed, only to find myself back at square one less than a week later.Upon returning, I was told by Darin, one of their staff members, that the issue could no longer be fixed. This left me perplexed and frustrated, considering the initial diagnosis and supposed repairs. To add to the disappointment, when I inquired about a possible refund due to the persisting problem, I was met with rudeness and a flat-out refusal from Darin despite my vehicle still misfiring after their "supposed fix".This lack of accountability and refusal to address the ongoing problem not only reflects poorly on their professionalism but also leaves me questioning the integrity of their services. I expected better from a reputable automotive service center like Olin Mott. Unfortunately, my experience has left me with unresolved issues and a sense of dissatisfaction.If this issue is not going to be resolved regarding my refund I will be reporting this location to the Better Business Bureau tomorrow!
-
August 2023 by jose luis b
The worst customer service ever..they don’t know how to simple maintenance on work vehicles..the service managers are RUDE…they return your vehicle worst that it went in..do your self a favor and GO to a different mechanic shop. They also over charge for repairs …SCAMMERS
-
August 2023 by Joey Cooper
Very fast, no time wasted! Great people ?
-
July 2023 by John Sanders
I've been going there for 23 years everyone is definitely professional
-
March 2023 by LaKenna Reed
Quality service has gone down at the hillsborough location since the older staff retired. They didn't rotate and balance my tires when I asked them to. There's now a card fee.
-
March 2023 by Michael Howe
They are great with the customers get you in and out as fast as possible
-
January 2023 by Meagan Purifoy
In Tampa for a work conference and got a flat. They got it in and patched right away, fast and friendly service.
-
September 2022 by Derrick
The Olin Mott Tire Store on East Hillsborough is a good store they changed my sister's four tires in less than 2 hours that's with balancing test driving Plus they were very polite and courteous and the best part is it only cost $975 for four brand new tires plus all the work that's a good deal thank you Olin Mott Tire
-
September 2022 by Terrance Pitts
Olin Mott has one of the best customer service in the automotive industry. Their techs are very knowledgeable and perform a good job in fixing and maintaining your vehicle.
-
August 2022 by Larry Gilbert
We just installed some Michelin RV tires and folks here were great. Karl is a master at multitasking (they stay busy), very professional and knows commercial truck tires. He made some very sound recommendations (which we followed) and we got the tires I wanted at a great price. We also had them check the alignment after tire balance and install. It was all done in a timely manner. Highly recommend this place and will bring my future business here.
-
August 2022 by Sophia M
These guys are friendly and efficient. Definitely bringing tire needs here. Had a leaky valve stem, ran over during lunch and was in and out. Appreciate you guys, customer service counter dude with glasses is today notch
-
June 2022 by Bobbi Lowery
I showed up with no appointment and they replaced a flat tire quickly. They were all respectful and professional!!
-
May 2022 by Felix Figueroa
Oil change and tire rotation. Reasonable price. Good service.
-
April 2022 by A Browne
Always friendly and efficient. They make sure your car is taken care of without any extra nonsense.
-
January 2022 by Betty Belnavis
I always take my car or truck there to change oil, and other repairs. They are always courteous, and efficient with getting work done. I have nothing's but good experiences at Olin Mott, tires were bought there also.
