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March 2024 by Jessica Moore
I rejoined recently and glad to be back. I moved to the St Pete location due to a move. Paris has been helpful and friendly in answering my questions.
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February 2024 by cesar rojas
Great workout. Friendly staff. Orange theory was my main motivator for losing over 40 pounds and getting in shape.
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January 2024 by Vikram (Vik)
Great location!
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December 2023 by Lawrence Golden
Have been going here for years and they keep raising the bar. Highly recommend! Glad I moved my membership back to this studio. Way overdue.
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December 2023 by morganne mannino
A challenging and rewarding workout. After my free demo class I signed up for a membership. In the future I would want to get my certifications to become a coach and work here.
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November 2023 by Valerie Nora
My favorite location is South Tampa! The front desk team are so friendly and helpful. They do a great job of creating theme days to get everyone in a fun mood to workout. Coaches at this location are some of the most motivated people to help show you and make sure you do the workout correctly. Shout out to Blaze, Jamie, Lenny, and Rico for checking in and pushing me thru a workout when I thought about leaving for the day. If you are in the Tampa area, stop by and earn some Splat points here!
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October 2023 by Tammy Wood
Excellent experience here! Very clean. Coach Jimmy was AWESOME!! High energy, great music….. made for a super fun workout!! Keep up the great work OTF!!
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October 2023 by Nicole Rizzo
If you are looking for a place with good customer service avoid this place. Staff and manager seem VERY short sighted. I went for a free trial and was asked to be there 30 mins bf hand. I told them I’d be 5 mins late but ended up 8 or 9 mins late and they said “we’re going to have to charge you.” I was there 20 mins prior to the class. It should be long enough for the tour! So I left. So I had enough time to get into class if I paid but not for their sales pitch. These people have been calling me for 6 months to get my business. I finally show up and this is how they treat a new potential customer. And see other reviews about canceling. Awful way to rub a business.
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September 2023 by Ana Marie Velez
Awesome staff and coaches. My husband and I went for a week while on vacation and had a very good experience, super friendly staff and awesome coaches! The sound system is perfect for the workout!
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September 2023 by maddie deprisco
I am super disappointed with my experience at this studio. I stopped going to this location and went to the Channelside location for this very reason. Trying to cancel was a nightmare, and this studio does not care about anything other than collecting money. I called 1 day late to proceed with my 30 day cancellation “contract”, (mind you, the 1 day was the day of the evacuation for hurricane Idalia), and I was rudely told they were in fact open and they cannot accommodate, where I had to spend another membership fee. I Will never recommend this place.
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May 2023 by Christopher Vaillancourt
The workouts are challenging and deliver results. After 5 years, I really can’t imagine not doing OrangeTheory. The program has benefited me both physically and mentally in that it helps in stress management, weight loss and weight management, improved cardiovascular health, strength training, generates a greater sense of energy, and breeds confidence. The structured approach lends to a fitness plan tailored for all abilities with supervision from a professional trainer. While the individual may dictate the intensity of their workout, it’s nice that OrangeTheory classes allow you to be part of a larger community in a small group setting.
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May 2023 by Katie McClain
Manager, Stephanie, is very difficult to deal with. She’s rude, cold and unwilling to work with the customers. The studio also takes it upon itself to call to “confirm” classes at all hours of the day to no avail. They called at 7am waking me up…to confirm a class. Worst orange theory I’ve ever been to. Will not be going back
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April 2023 by Donisha Weightman
Initially, I gave this location 5 stars. The staff was nice and the instructors were wonderful; I really enjoyed my workouts. Unfortunately, after a month, I decided to cancel my membership due to wanting to try a different gym. There is a 30-day cancellation process, which means I was billed for one more cycle. Cool, I had passes to use within the next 30 days. I attended a class the following day, and Stephanie (I believe one of the managers at the Dale Mabry location) expressed sentiments of me leaving, and I explained that I was going to try something new for 30 days to see how I liked it. She then offered a 30-day freeze in lieu of cancelling, which freezes your account for 30 days for $15.00. I agreed to that instead of completely cancelling. Here we are in the next billing cycle, and I am charged for the full membership, not for the $15.00 freeze, so I called the Dale Mabry location and explained the situation. I was actually speaking with Stephanie, and at a certain point, I get frustrated because she is telling me that I never canceled (which I have the contract of my cancellation), but she forgot to put in the freeze on my account, thus my account being charged for another month of membership. I clearly would not and did not agree to another month of membership; I agreed to freeze my account as it was explained to me. She did not take accountability for her mistake, and instead, hung up on me because I was "screaming." What I gathered from her trying to dance around her mistake was that I was charged again (because I never canceled, which is false), and then the freeze would kick in. Why would I pay for another month of membership AND a freeze?The lack of professionalism I experienced today due to someone else's mistake is appalling, and Orange Theory lost a customer. I have no desire to go back, especially to that location. I contacted corporate to request my refund and provided all documentation showing my cancellation. The lady I spoke with was very nice and walked me through everything I needed to do, and reassured me that I was not crazy, and I truly appreciate that.
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April 2023 by Kathleen Carruthers
Orange Theory ST is the BEST! Could not ask for better coaches or staff! Love the energy, accountability and consistency it adds to my life!
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April 2023 by Lori Taylor
Love the concept of 1 hour of heart monitoring exercise! Coaches keep you motivated and the music is great!
