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February 2024 by Kathy Dollar
We recently bought our second Aviator from Parks Lincoln of Tampa. The team at Parks went above and beyond expectations to make sure we were satisfied. To say they provided excellent customer service is an understatement. We cannot give enough high praise to the GSM, Craig or our salesperson, Fred.P.S. Drew in service is also great to work with!
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February 2024 by jean bordeianu
Troy is the best
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February 2024 by Panda Evans
Very happy I came there for service on my vehicle. I had a recall an oil change, a tire rotation. The man that took exceptional care of me was Drew. Everyone I met in service was so nice . Drew treated me like I was part of his family. They got the job done , took less time than I thought it would. Can’t say enough about the service I have had since I bought my car from Parks a year ago. Thank you!
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February 2024 by nidia Landa
Delighted with the service provided by Mr. Sebastián, 10/10 thank you very much
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February 2024 by Nicole Newlon
I dropped my Lincoln Aviator for service on 1/9. I did not recieve it back until 1/24. My service advisor rarely contacted me (maybe three times over the two weeks). I contacted him to check in, and he would tell me that he would check on the car and call back - he did not. On 1/24, I received an email that my car was being returned because the work had been completed. Again, no word from my service advisor. I then reviewed the service invoice when I received my car back, and noticed that there were 10 things done to my vehicle, including work on axle issues. The invoice indicated "left from axle currently on back-order at this time." Presumably that means additional work needs to be performed, but nobody has told me what or why. Nobody has informed me what this means for the time being, or what the axle issue even is. I have contacted the dealership via phone and left messages, and have not received a call back. I have emailed the dealership, and still no word back. I have contacted Lincoln and still nothing. I love my vehicle, and I had a great experience with my first service advisor, who no longer works there. I am disappointed with the experience and would not recommend this business to my friends or family. While I would recommend thevehicle, I would not recommend this dealership.
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February 2024 by its dolce
I recently got a New Lincoln Navigator Black Label, working with Sebastian was a really nice experience, he was so helpful, thanks guys.
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February 2024 by Tina Walker
Tom Hunter was very professional and took the time to answer all of our questions. We would definitely recommend him to anyone wanting to buy a Lincoln.
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February 2024 by Faith Doneworth
Very courteous professional. They gave me the 5 start treatment I loved bringing my car in they even washed and cleaned my car for me!!troy you are fabulous!! My only complaint is I wish the service that my car requires would be cheaper! Excellent service though 10 stars!
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February 2024 by Yoan Zayas
I bought a 2020 Lincoln Navigator with Sebastian and he gave me a great experience
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February 2024 by Terry Taylor
The salesman Dave was very nice and helpful to make our purchase of our new nautilus a wonderful experience and his coworker also who was in the front office went out of his way to help. It was a pleasure doing business at Parks Lincoln of Wesley Chapel
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February 2024 by Timothy Bridges
Troy Ruthruff was outstanding. He took care of my issue in a timely fashion and addressed all concerns. I highly recommend him as an advisor.
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February 2024 by Mercadeo Mundo Fit Colombia
Sebastian Gonzalez at Parks Lincoln of Tampa provided exceptional service during my visit. He was knowledgeable, patient, and made the entire car-buying experience seamless
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January 2024 by Steve Smith
It was a really great experience. Probably the best one buying a car I've ever had. Everybody was great. Nice and very easy purchase. And I got a great price.
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January 2024 by Eisha Lockwood
Awesome customer service and extreme cleanliness
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January 2024 by Melanie Colon
Sebastian Gonzalez was amazing and helped my aunt figure out a complicated situation!! He was the best
