-
December 2022 by Kathy Dollar
Everyone is very professional, courteous and provides excellent customer service.
-
December 2021 by Ben Lewis
Trish Skipper is a GREAT and very customer-oriented bank representative, at the refreshingly, cozy & quaint, Lakeland branch. She really went above and beyond to help me get some C.D.'s cashed from an inheritance, which required a bit of extra work. she is very friendly, mannerly and a complete pleasure to do business with! She also knows her field and is on the ball. I HIGHLY recommend doing business with her at Pilot Bank, soon to be Lk. Michigan credit Union. I live in winter Haven and will be doing some banking business with her in the future, regardless of the distance. Great, old-fashioned, hard to come by, superior and genuine, customer-service! In a world of people and business's that are losing their approach to being person-to-person and building customer-relations, this Lakeland branch of Pilot Bank, really stands out! the bank teller there was very nice and helpful as well. I was very impressed! A+ and 5-STAR!
-
August 2021 by JD Cook
Excellent Service and Super Polite!
-
August 2021 by Frank H
Worst online banking experience I've ever had.
-
April 2021 by Mark Tickles
Closed Early. Easter tomorrow and this is the only one open on Sat.
-
February 2021 by Joshua Cook
Excellent Service and Super Polite!
-
December 2020 by Laura Lee
None of the employees are wearing masks. Dangerous for us all!
-
May 2020 by Bethany Dixon
Craig Simon was amazing helping me get what I needed in this COVID time. I am leaving a very large bank and moving all of my business to Pilot Bank because Craig's service is fantastic!
-
February 2019 by Karyn Anjali Mathura
Awesome personal service every time.
-
July 2018 by Joe LoPinto
All nice people and helpful. Thank you for your service. Joe, Tampa Lift Chair Showroom.
