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April 2024 by Angie Quigley
I love this store, they are great customer service, and get any you need and more.
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April 2024 by Kristine Vanderberg
I love pinch a Penny they allow me to bring my dog in and they give him so much loving. Their prices are great and they don't push you to purchase more than you need with your pool needs
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December 2023 by Semp Er Fi
150 a month for scratching pool surface and doing something I could've done myself with a net and a bag of salt
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September 2023 by lori
Do not buy chlorine, it is contaminated, it makes your pool green.The products are not good
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August 2023 by Scott R
Always have a very good experience here. Very helpful staff
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December 2022 by J
Very nice staff. Well educated and know what they're talking about
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October 2022 by Salina & Scott
They are the best they literally stop what they are doing to help with your problem. Every time I go there they are super attentive and really want to help they don’t just want your money. They honestly give you the best advice even if it means they don’t make any money.
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June 2022 by Robert G.
The staff were friendly, attentive and helpful. They didn't try to sell me anything I didn't need. I'll definitely go back.
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June 2022 by Stephen Hyotala
Greatest Of All Time! Amazing staff!
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March 2022 by James J.
I'm truly disappointed with this business. I purchased a pool heat pump from them nearly a month ago yet I cannot get them to install it, much less provide me with an update. They had me pay for the unit upfront, then several days later their electrician was to stop by, verify the charge to run the circuit, and then schedule the installation. Unfortunately, this is a tale of zero customer service and zero follow-through. I call to ask when they will be installing my heat pump and they say its out of their hands and they do not know. I leave voice mail messages but they are not returned. It seems the owner is not even interested in solving this issue. I have yet to have them proactively even give me a call or email with a non-update update. Something is really wrong with a business that takes in excess of $4000+ from you and clearly does not feel they need to provide what you paid for.
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February 2022 by Gabriel Serrano
Nice people, very helpful. Kyle has always been my go-to person for all my pool-related questions. He's always been very patient and professional.
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December 2021 by D Pro
Unfortunately, my experience with this establishment is very disappointing! They are late for appointments, having no respect for the customer's time, they lie to the customer, and they demonstrate that they are completely unprofessional! This is in addition to the fact that the service appointment was scheduled three weeks ago, and yet, they still haven't arrived, with no credible timeframe on when they will arrive, nor the courtesy of contacting the customer to provide updates - sad, but true!
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August 2021 by Jerry Gaitley
Great extremely knowledgeable staff
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May 2021 by Renae Rozier
Nice customer service.
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March 2021 by Sarah Lawrence
This location is the best Pinch a Penny!
