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April 2024 by Dan Parsons
Excellent job delivering the pod.Great customer service and skillset.
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April 2024 by Joe Ojea
We had trouble getting a golf cart off the driveway and our delivery driver Louis, was kind enough to let us work it out. Excellent, professional, kind service. Thank you!
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April 2024 by Marcus D'Andrea
Angel Rivera spot on easy pickup. Great service from Pods overall
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February 2024 by Nicole Marie
I had a pod delivered this week and it went so smoothly! Mike Paulsen was my driver / coordinator and he was very communicative, prompt, helpful, gave fantastic advice, and was smiling and cracking us up the entire time.Thanks for making a somewhat stressful situation go so easily!! See you guys again soon!
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December 2023 by Jose Prieto
Easy, smooth process and very professional company to deal with
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December 2023 by Nora Barry
PODS worked great for my move and storage. I had about 2& 1/2 months between the sale of my home in Chicago and when I could move into my new home in Tampa. Everything was packed, stored and then shipped down to Florida and arrived in perfect condition. Great solution to my situation! Great customer service from start to finish.
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December 2023 by Ashley Schaeffer
Mike from Tampa was masterful with the Podzilla exchange!
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October 2023 by Terri R
Pods did a great job in our recent move!
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September 2023 by Ian Banks
Excellent experience - everything was timely and nothing was damaged. Couldn't ask for a better result!
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August 2023 by Patrick Cahill
absolute great customer service and pricing. Wait times to get ahold of an agent takes hours but they solved each and every one of my issues that came up in personal life over the 4+ months I used PODS. Highly Recommend!!
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August 2023 by Theresa Martignetti
They were great easy and convenient! Storage container was clean and sturdy.
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June 2023 by Scott Braxton
The Pod itself and the delivery were fine. Nothing over the top.The customer Service overseas call center was the worst. Based on this alone I'll never use PODS again.The agent sent the wrong size Pod and I had to pay for her mistake. I was moving three rooms of furniture and sent her a itemized list with photos so she could determine what size we needed for our move. She sent an 8x8 for moving a kid to a dorm.PODs would not own the issue or make it right and charged me for the correction.I own a business and when I make a mistake particularly one this size I would have owned it and made the situation right. At the very least I would have not charged for the larger pod and just charged me for the 8x8 with an apology and sent someone to unpack and pack it or pay for a service to do it.This would have been fair and reasonable.None of this happened. Would I use them again - only if I could speak to someone in an American call center.Never again. - Do they care - I don't think so.
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June 2023 by Tamara Rosenzweig
The experience from start to finish was awful. Would never recommend PODS. From the container not delivered on the scheduled date, call center incompetence, lack of accountability, to the container being flooded upon delivery and damage incurred to multiple boxes and furniture.
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June 2023 by Rob Jackson
Should have been great. I rented a pod for almost a year. They placed it partially on the sidewalk, triggering a visit from code enforcement. When they picked up the pod, the truck blew a hydraulic line, spilling gallons of oil onto the street. They then shoveled dirt from my yard onto the spill, then left.I called and received an email ADVISING ME HOW TO CLEAN UP THE SPILL! The spill has softened the asphalt, and now I have 20 gallons of contaminated dirt to deal with.
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May 2023 by Tamara ChilePalma
Great! Other than they need shorter surveys
