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November 2023 by Mitch Cushing
Everytime I shop at this location, everyone is helpful and friendly. Today especially. I used the shopping basket and actually needed a cart. With no hesitation, one of the employees asked if I wanted a cart and I told him yes please and he ran and grabbed a cart for me. Thank you for making a difference!
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October 2023 by Nate D
Public isn’t the closest one but I still make sure to go to this one! The staff are amazing it’s everything a Publix should be! Growing up in Lakeland Publix has always been my go to! This hands down is the best one! Bring back the meat counter though it was great interacting with your great butchers. Again best Publix ever!
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October 2023 by Arnie Garcia
Well, let me start me and my wife got there to order a birthday cake. We ask the gentleman behind the counter if he could help us a Course we told him that we were looking for a certain birthday cake. He says I don’t know I said OK do you guys make this birthday cake? He says I don’t know I said what seems to be the problem with your attitude I said when I came in, he was arguing with the lady making faces at her, because you didn’t understand what she was saying now you’re giving me an attitude for no reason I shop here all the time at least three times or four times a week. I live down the street he continue to have an attitude so funny ask for a manager and I told her what happened as we’re standing there and she’s helping us he just laughing at mess just smirking at us. I told the manager I said you know you need to send that got home. He’s got a bad attitude when she proceeded to keep doing what she was doing this is why there’s so much problems with people and they don’t respect each other , I just could not believe the attitude he had in the manager just let it go. She told me I will deal with him. We went shopping around the store and he was still behind the counter like nothing ever happened. I am very disappointed in Publix that’s the approach they took. I’m really considering not going there no more and go somewhere else or there. Appreciate me totally ridiculous. It’s pretty sad. Alex need to get a hold of the managers and their staffs and let them know. Customer service made my wife we probably won’t go back there again and we will also let people now their service.
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September 2023 by Claudia Irrazabal
The pastries at Publix are absolutely amazing! They offer a delightful selection, from croissants to éclairs. Every bite is a delightful flavors, and the freshness and beautiful presentation truly stand out. You can always count on Publix pastries to hit the spot.
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September 2023 by Steve Janotha
Deli is horrible. Sure they can eventually make the food, however, it is never on time. We have consistently ordered subs from this location and have learned that we must not anticipate anything before at-least 15 mins after expected time. Since this is the closest location it’s usually more convenient, however I think when it comes to sandwiches it’s time to find another location.
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September 2023 by Stephen Ford
What is wrong with Publix? I went to buy chicken wings, unbreaded, not hot and spicy. They didn’t have any, they were all hot and spicy. I asked, and they said the warehouse had shorted their order and cut off all the non spicy. I also went to the Publix on Gunn Av and was given the same story. 10-15 boxes of Hot and Spicy, that I can’t imagine will sell. Obviously it’s someone in the warehouse that thinks for the public.
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July 2023 by Morgan McDonald
Deli is incredible slow. I was the only person in line and two subs took over 40 minutes. Incredibly understocked and has to repeat our order well over 10 times. They did not have pickles olives lettuce ranch onion or tomato ready. I don’t like writing negative reviews but this is the third time this particular Publix has been inconvenient and not probably staffed or stocked. Will be going to another location from now on.
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July 2023 by Larry H.
Your pharmacy has the rudest, most unhelpful pharmacist I've ever met. This is the second time I've tried to use your pharmacist. I've tried to get the pharmacist ( gray hair 50ish year old man) to get my scripts move over to your pharmacy. He told me I needed to call. I left and called insurance and they said Publix had to call the existing pharmacy to get prescription moved. I already knew this because the other pharmacy sent me over. No one wants to go to a pharmacy whose dealing with allot of health issues on disability that approaches you as you are bothering them. I went through this with him to get Covid shots. He just seems angry like he's hung over. Sadly it where I shop. The other man and lady working there try to be helpful. He over rides them. Who want to be greeted by "what do you want" extremely unprofessional, like he's looking for away not to be bothered. .
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June 2023 by A Mcgee
This Publix has really gone down hill. I get a pub sub veggie from the deli which always come with extra cheese because there is no meat. She put two measly slices and I asked her for extra cheese that is supposed to come with it and the lady next to her who wasn’t even making my sandwich told her to charge me. I told her extra cheese comes on the veggie. So when she did the ticket for my sandwich she charged me for the cheese. $7.50 for a veggie sandwich. I will never get another sub from here. I will go to Jersey mikes or sprouts. I used to come to this Publix 3-4 times a week, now maybe once a month. Publix charges so much for groceries and can’t put an extra slice of cheese without charging?! Shame.
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May 2023 by cherie Kromschroeder
Very clean and friendly. NEED more deli HELP WHEN STAFF GETS OVER WHELMED BY CUSTOMERS. TO BE ABLE TO DELIVER PERFECTION TO THE FOOD.
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May 2023 by Skaistė Ašmonaitė
I’m so happy this Publix is being taken care off now. So happy to see all the wonderful changes lately. Than you! Keep up the good work! ~One happy customer ?
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May 2023 by Lindsey Harper
The deli is the worst! The employees would rather talk to eachother, rather than take care of customers. Everytime I order a sub online it is never ready when I pick it up.
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May 2023 by Judy Alvarado
It's the only Publix I'll go to. Everything is organized. Employees are always willing to help find what ever you need.
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April 2023 by Robert Chin
This store is awesome the best service around. A big shout out to Kyle he returned some lottery tickets I had bought and left in my cart. 4 hours later when I realized I just knew they would be gone I asked the service desk just for kicks and they had them I was amazed!!! Whatever policies Publix has needs to be shared with everyone across the board. There might be other stores where you might save a couple of bucks but Publix service is top notch I won’t go anywhere else!!
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March 2023 by John Gentry
Always great at Publix they always have what I need and if they don't have it they get it for me sooner or later very friendly then shopping at Publix since I was 17 got my first card back in the day it's a great store
