REI is a highly regarded outdoor retail store known for its commitment to quality gear and exceptional customer service. The staff at REI are consistently described as helpful, knowledgeable, and professional, making the shopping experience enjoyable for both new adventurers and seasoned outdoor enthusiasts. Customers have praised specific employees for their dedication to finding the right products, such as snow pants and bicycles, while ensuring that each individual's needs are met. The store offers a wide selection of products, including their own award-winning REI brand gear, Columbia jackets, and ebikes, often at competitive prices. Many customers appreciate the 100% satisfaction guarantee, which reinforces the confidence in their purchases. The welcoming atmosphere and the staff's enthusiasm for outdoor activities contribute to a positive experience, encouraging many to return. Overall, REI is seen not just as a retail store, but as a community hub for outdoor lovers, making it a top choice for anyone looking to gear up for their next adventure.
Friendly customer service, lots of choices for outdoor gear. Also had workout clothing options.
September 2026
The team here is always so nice and helpful! I love shopping here at REI. It’s a good feeling being in a place surrounded by others that also love the outdoors. Shout out to Dave for helping me get fitted for my very first daypack yesterday!
September 2026
Joined the club and after few months received a $18 off card that was good for almost a year. Just dropped by today to use my card and many items were 25% off. Not bad REI.
