Restaurant Depot is a members-only wholesale cash and carry foodservice supplier, operating as a leading low-cost alternative with a focus on independent foodservice operators. The business is recognized for having the best prices and being a one-stop shop for savings, selection, and service seven days a week. Many customers highlight the quality of specific products, particularly noting it is quite good for cheese variation and meat, and a reliable source for certain fresh, non-frozen seafood items when visited on known fresh days. Feedback frequently praises the amazing and incredibly helpful customer service, with staff members often going above and beyond to assist, explain product details, and ensure customers make the right choice. This willingness to provide support and move pallets to help is considered truly commendable. However, the customer service experience is inconsistent. While some workers, including specific cashiers and office personnel, are noted as very nice and pleasant, other interactions are problematic. Reports cite a rude freezer guy in seafood who is unprofessional and unwilling to help, creating an environment that needs work. The need for proper greetings and more inviting interactions from staff is emphasized. The store layout and product management receive criticism. Many products do not have visible prices, and items are often not in their supposed place, requiring customers to waste time checking and looking. The shopping environment requires caution due to lift machines operating quickly. Product selection receives mixed reviews; while cheese and meat are good, the vegetable section is described as miserable and overpriced, and spices are definitely overpriced compared to other stores. A desire for more variation in halal products is also expressed. Despite these operational flaws, many customers highly recommend Restaurant Depot for its core value of quality products at low cost, and they continue to support the business while hoping for improvements in specific areas.
Great place to buy for small restaurants and business.
March 2024
Great place to shop. The staff very friendly and helpful.
March 2024
It's quite good for cheese variation and meat. I would love to see more variations in halal products. The vegetables section was miserable and overpriced. Spices were definitely overpriced than any other grocery stores.
