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November 2023 by John
My wheel had curb rash (hit a curb and scratched my wheel) and I wanted to get it repaired. I have a Honda accord touring v6 in immaculate condition so it bothered me that my wheel was less than perfect. I came across Rim Masters in Tampa who agreed to take me in a day. The reviews seemed good so I took a chance. Boy, that was a mistake!I get there promptly at my scheduled time of 930 on 10/ 21/23 and was greeted by someone who said that the repair person who takes care of that is working on a set of wheels and will be out soon.The female technician comes out 30 minutes later. She seemed knowledgeable and was informative, so I decided ok, their reviews are good, so let’s get this done.They had a young guy come by to take my wheel off. Instead of putting the jack by the tire, he placed it dead center of my car. I told him that doesn’t seem right as I don’t put my jack in that area when changing a tire. He said it’s fine and proceeded to lift the car. I looked under the car and his jack was on the center frame of my car. It immediately started bending when he applied the jack to it. After removing the tire and placing the spare on it, he proceeded to let the car down. When he did this the middle of my exterior side rocker panel paint cracked. The other 4 workers came by and all immediately told him that he should have never placed the jack where he did. As the other employees are talking to me, he decides to light up some weed.As I am waiting for the wheel repair to be done, another employee starts smoking weed with a woman who has a baby on her hip sucking on a bottle. I was literally in another world! That makes 3 of the 5 employees in my short time there lighting up some weed.The wheel they did correct wasn’t great- the nick is smoothed out but the shading of the repair is now a different color than the rest of the wheel. The technician blamed it on a different shading of clear coat that is needed.They did offer to pay for repainting my rocker panel via their autobody guy only but I told them I want a new rocker panel from Honda as it comes painted and clear coated. I even spoke to the auto body technician they use and he only wanted to paint the damage and not the whole rocker panel. I know this would have looked unprofessional if it was done that way. I also had a perfect rocker panel and wanted the same as a replacement. This damage was $800 (cost of a new rocker panel). My auto body shop wanted $600 to putty, sand, paint the sole rocker so I went with a new rocker panel as it was quicker.The frame under the car that was damaged needs a repair totaling $1200.Total damage was around $2000. Of course, they refused payment for their negligence and I had to get a lawyer involved. Case is going to small claims court.Bottom line - If you want anything done to your auto, avoid this place as most of the employees there are either stoned and/or incompetent. But, If you need some weed, this place may be just be for you!
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November 2023 by David Joseph
I bought a set of 18in chrome rims 5 lugs for my car and realized it was a different bolt pattern than my car, they took really good care of me and made me 4 brand new spacers/adapters that fit my bolt pattern onto the rims. I am very pleased
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November 2023 by Michael Morris
I was happy with the service I got. I dropped a dented rim off at the end of the day, it was ready the next afternoon at a fair price. That's what I needed.
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November 2023 by Tony B
Unfortunately the service was not good, food was horrible and it wasn't even busy. I understand it's hard to find staff, it's hard to run a business but it was just unacceptable.
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August 2023 by Lori Larsen (Pitbull)
We met Johnnie at Chili's one evening while eating and we exchanged numbers...told him we needed a radiator replaced on our truck...made an appointment with him this morning...he was not only fair on his price but worked very fast too... Thank you so much Johnnie ?
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July 2023 by April Cumberbatch
Mike and his co-worker (the welder) didn't catch his name, were great, professional, honest and affordable.Went there Sunday july 7th and as we pulled up we thought they were closed and my husband was fixing to leave but i decided to call and mike answered. Explained the problem and right away he said no problem. We had a dent and crack in our rim. He took a look and said he could get us right. 45 minutes or less later and we were done.Well worth the money spent considering what i would pay if my complex went through with towing us. All mike asked for was an honest review if we were happy.We will definitely be back to take care of other things we inquired about!!
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June 2023 by Chris Scott
Mike helped me get a wheel fixed for a customer of mine. Appreciate y'all! Fair pricing, good work.
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April 2023 by TheKessler
Honest, great price, great people who care about getting the job done right. Highly recommend this place and I’ll be tell everyone about my great service.
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April 2023 by Kuya Bing
charge alot for bent rim and Installing tires wrong way.Services: Tires
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February 2023 by Pris_gang _.
I scratched one of my rims , a new one is about 3-500$.It was on a Thursday night the rim was messed up, on a Friday afternoon I turned it in with in 2-3 days it's fixed and looks brand new. They did awesome job and I will recommend this place to anyone who needs their rims fixed
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January 2023 by Luis Vargas
Went to fix rim and then they broke new my tire up
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January 2023 by Angie Hammond
I came without an appt for a rim repair … my rim had a dent and a crack which made my car ride uncomfortable…Micheal serviced me and was done in less than 20 mins.. now my car rides so much better.. definitely will come back and recommend
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January 2023 by Claudette Bonner
Mike and his coworker not sure of his name but they both were professional and amazing I would definitely go back there again
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November 2022 by Kfor
Very nice people, good prices, and a great jobService: Auto exhaust system repair
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November 2022 by X I
Been going here since 2015!!!! Big supporter - Great work
