-
March 2025 by Vincent A.
if you are looking for quality home theater equipment and great customer service go see Rob the Brit. They were very helpful from beginning to end.
-
August 2024 by Brian H.
Rob and his team do amazing work. I would recommend them to anyone needing their services.
-
March 2024 by Ed Fulford
Very helpful and solved my problem quickly. Thanks for the assistance.
-
March 2024 by Eric Minor
Thank you Rob and your team!!! I tried everything you can imagine to get my system to work properly to no avail. Patrick and Dan worked quickly and professionally to troubleshoot, diagnose and repair the problems. This is a business I will recommend and use again!! Thanks guys!
-
March 2024 by Kaushik K
They did a decent job with fitting my 77" LG G3 TV on the wall but I'd rate their execution as passable / average and nothing that warrants 5-stars or their high prices, so make sure to temper your expectations when you hire these guys. Here are my specific reasons for why I think they're not worth the rating or the price,1. Missing the mark on my wall due to being off by 10" on the height measurements. I now have four extra holes on the wall in addition to the 4 where my TV is now mounted. Nothing was done to remediate these holes. They're hidden thanks to my massive TV but a shoddy job nonetheless despite them having measured everything multiple times.My TV is supposed to sit flush with the wall, but does so on only one side with the other end actually jutting out a little bit more. This was specifically the case after the in-wall wiring install and when questioned, the answer to it was that my wall was curved. Having used the spirit level on the wall multiple times before mounting, I'm surprised as to why they never gave me this heads up before the install.2. Their execution of the in-wall wiring hide is actually not per code per my inspector. My TV does not use a voltage transforming brick to ensure that the input to the TV is low voltage, and so technically the wire to power my TV shouldn't be inside the drywall directly. The suggested solution to accomplish this was to use an inlet / outlet pair which wasn't one of the options that was provided to me by the install guys nor was it brought to my attention that this isn't up to code.3. Lack of a proper explanation for charges. I paid $646 for a 77" TV install and for terminating two ethernet cables and connecting them to a switch in my patch panel (the switch was purchase separately by me) ; In my phone call with Rob to complete the payment, I requested for a detailed break up of the invoice and he just read the line items out to me. I specifically requested for a price breakdown (which Rob assured me would follow immediately via email) and I also texted the install guys to follow up with Rob about this the next day. No email / break up of charges so far. I was quoted $149 for the TV install and was expecting to pay up between $300 - $400 depending on the complexity + the basic networking work. Foolish of me to have paid without a proper invoice.Nonetheless, I'm not gonna be recommending Rob the Brit to anyone I know, given the price they charge for average execution. I only have myself to blame for having blindly trusted the Google reviews before hiring these guys. Based on the response to prior low-rating reviews, I fully expect Rob to go ballistic on me in the responses but honestly I've waited two full weeks for an explanation of the charges and for them to solicit feedback on the install, but there's been zero communication from Rob or his guys.
-
March 2024 by John LaBella
Our technician went above and beyond. After several cable companies techs attempted to fix our internet problem and could not, he took his time to troubleshoot carefully and fixed it. So very helpful! He also installed our ring security system perfectly! Thank you!
-
March 2024 by sherri crunk
I had the pleasure of Larry and Patrick, who installed an antenna in our attic for TV reception. We are now getting over 80 local and distance channels...so glad we cut the cord 2 years ago. This company will install home theaters too for anyone living in Florida. Rob was wonderful as well.I highly recommend!
-
February 2024 by Vince Beilman
Great experience installing speakers inside and out. Rob walked me through all the options, gave me a fair price and his team did great work.
-
February 2024 by Robert Kingsley
They were quick and clean.
-
February 2024 by Katsolera
The whole experience with Rob and his team was great. Everyone was professional and they made sure that everything worked and was installed properly. They were able to fix many of the problems that my current system was having while installing new televisions. I highly recommend them!
-
February 2024 by David Hurvitz
Excellent service and great knowledge of the trade. They did a perfect job and were extremely professional. Highly recommend them.
-
January 2024 by Kari Kral
Very kind and did a fantastic job! Look forward to using them in the future!
-
January 2024 by Ted Leveroos
Expensive but excellent work. Punctual and flexible when scheduling.I will call again if needed.
-
November 2023 by Jon Goodart
Rob the Brit is a great to do business with and would definitely recommend him/his company to anyone.
-
October 2023 by John Menken
I recently had the pleasure of working with Rob the Brit Home Theaters for two separate installations - an in-home sound system and a big screen TV. Both installations were flawless, and the technicians were knowledgeable and friendly, answering all of our questions with ease. Rob himself was a pleasure to work with, and his passion for creating audio-visual masterpieces is evident in the quality of his work. He even helped us decide between two quality options when we were choosing a big screen TV. Rob and his team were professional and efficient from design to product fulfillment and installation. They continue to answer our questions well after the sale, which is a testament to their commitment to customer satisfaction. We also saved money by choosing Rob the Brit over big box store options. I would highly recommend Rob the Brit Home Theaters to anyone looking for a top-notch home theater experience.
