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August 2023 by Guilsy Rodriguez
Excellent attention!!! I was pleased with the recommendation of the product for my hair!!!! Very good results. Thank you very professional.
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June 2023 by M K.
This Sallys location is AMAZING! I don't even know where to begin and I hope the employees especially the manager, Myladis (sp?) reads this but they were absolutely incredible in my hair transformation journey. They never tried to upsell me on any unnecessary products, on the contrary, if I was holding something that was not beneficial for me they would tell me to put it back because I won't really need it. Very very honest. My experience: I went in after a "color gone wrong" at a hairdresser appointment and Myladis literally walked me through the correction process step by step! Each time I would do a step, she would tell me come back so I can see your hair and we can know how to navigate from there, she even told me if she's not here, to have someone call her and she would help me from home! Literal angels on earth! My hair turned out AMAZING. This wonderful woman should be promoted, she knows what she's doing, she's so kind, honest and humble. Thank you guys, I will always refer anyone and everyone to this location as long as these ladies are there. THANK YOU!!
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June 2023 by Gina Ramirez
Was just at the Sally at Citrus and saw a product that I wanted with a clearance price tag for $4.99 went to check out was told the total was $16.01. I showed the cashier it w as in clearance she went the beach and asked the manager who said that it couldn't stay on clearance. So to me that's false advertising.
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April 2023 by Katrina Sims
The lady that was working here was very helpful and I was able to find exactly what I was looking for
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December 2022 by Marquita Myrick
I came in on Christmas Eve and was greeted with a smile. They have a wide range of products and always offer to help find what you need. I’ll be back for the products and good customer service!
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July 2022 by Lilliam J.
I went there today, looking for a toner for my friend and some black hair dye, there was this really sweet girl, she was so helpful and so nice, she gave me some tips for my hair, and i really really am so thankful for her!!
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January 2022 by G De
Store closes at 7 and i got there at 6:57. i knew exactly what i needed so i wouldve been in and out before 7 but they wouldnt even let me in.
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March 2021 by Lori A.
Be aware they no longer put your purchases in bags unless you purchase a bag. I feel that this is poor customer service and will shop elsewhere that bags your purchases as part of their service to the customer.
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March 2021 by Sherre Minton
Convenient location for beauty supply store for Northwestern Hillsborough County
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October 2020 by Sonja Stroble
Didn't have what I needed. But they usually are okay when I go there which isn't that often at all.
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August 2020 by Trianah Jackson
This store has completely terrible customer service. I’ve gone in about 8 times now and I haven’t had a single good experience. The staff is so rude. For no reason. Don’t come to work if you are going to act like every customer is a problem.
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May 2020 by Susan Jamieson
Neither sales reps had on masks in this store. Why aren't there safety precautions in place? When my mother asked one of them where her mask was, she just looked at her dumbfounded.
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April 2020 by vladimir olivera
Hangs up my calls
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April 2020 by Cheyli Ramos
Rude staff
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September 2019 by Cynthia Floyd
I’ve always had friendly and knowledgeable staff willing to take the time to help me.