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November 2023 by Adam L.
Ordered tires via the app on October 26, 2023. I received notice that the tires would be in stock within 5 to 7 days. When I checked back online on November 6, the status was still listed as "PO sent to vendor." The app does not let you cancel your order. Literally had to go into the store, wait, 20 minutes for Customer Service, and have a representative in the tire department cancel my order.Meanwhile, I have been curtailing my driving habits because I really need tires. I was counting on having them last week. They never showed up. That is now my first and last experience buying tires from Sam's Club. I will never do it again. Total waste of time.
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September 2023 by Mojdeh S.
Not unlike your typical Costco, the Sam's Club is piled high with metal shelving and pallets carrying so much to buy - from clothing and books to games, snacks, groceries. And even holiday decorations for inside and out. A food court area is also available with minimal seating where you may enjoy your purchased hot dogs, pizza, soft serve, etc.
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August 2023 by Tammy M.
love Sam's club the employees are so friendly and the prices are amazing .. way better than Costco .
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August 2023 by Shawn L.
Sams club on a Sunday is never a great choice but if you need stuff you gots to do it This location is hard to get in and out of. Hard to get into the fueling area as well. We have been using Sams club for years but this location is not user friendly so im not sure if we will be renewing our membership this year.
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July 2023 by Erica I.
The app makes it so easy to get in and out really quick. I love the scan and go feature for those busy days. It helps me bypass the lines and I'm also able to order a hot dog or pizza through the app on the way out. So convenient! The gas line, on the other hand, is another story. It would be helpful if an attendant was able to direct traffic so cars aren't going two different ways and you get stuck while people are lined up in both directions blocking traffic. It can get hectic.
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April 2023 by Grisel D.
Great prices... But employees need to do better in directing traffic.. I doesn't matter which side I pump from the hose is long enough for either sides. I would have made the gas station behind the Chick-fil-A. Away from were everyone parks (Infront) of the store & make it easier access to enter & exit the gas station lines. Come on "builders"... Think smarter !!!! Your on a main road you're about to get a huge traffic. Just saying...
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February 2023 by Michelle A.
Gas station attendant, Alfred, was extremely rude to me, all because the pump didn't work. I even tried inputting two different cards as I sat there waiting out of gas. He treated me like a derelict and told me to move my car. I said, Do you accept cash? He said no, why don't you have a paper card like everyone else? I said what paper card? Do you mean a credit card? And he said yes. And I said, probably because I have a virtual wallet for sam's how I've always paid. What a mean person. He could see I was struggling to pay, I had the credit in my account and he could have just as easily been nice about the whole thing but instead acted like a know-it-all yet doesn't know the difference between paper and plastic.
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July 2022 by Pietro M.
We went around 10:30-11:00 in a Sunday so we beat the church crowd making the shopping bearable. I am not a fan of Wally-World and Sam's has a very similar clientele so I try to avoid it when I can. Not having a lot of people shopping made my day. I was in and out like a ninja.
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July 2022 by Rob S.
Great location, easily accessible and the staff was kind and helpful. Decent prices and was easy to check out
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April 2022 by David L.
Sam's Club sells products in bulk and carries other households items like electronics, homegoods, and clothing that are reasonable in price and quality. This particular one also has a tire center, gas station, pharmacy, and vision center to cover many basic needs people may have, What do I like? Prices on bulk items like water, dry goods, canned goods, frozen goods, fruits and veggies and many other items. Being able to get gas as a member at a lower cost is a nice perk. Using thenapp to scan items and check out at the same time is nice, but there is a caveat that I'll list in the what I don't like section. What do I love? They usually have the COSMIC CRISP apples that I love. These things are crisp, sweet, and have LONG shelf life. I'll usually buy 2 bags each time they have them in stock to keep me satiated. What do I not like? The self service kiosks aren't always that self explanatory so if you have a problem you must wait for an attendant to notice and come help. In our case, we did not know it was asking if we wanted extended warranty on something and locked up our scanner. What do I hate? Had coupons that apparently could not be used in self checkout. You MUST go through a cashier line, which were far and few between and were normally backed up. This is a poor practice, especially when you're asking a customer to do self service scanning. But overall, the value has been good for our family since we like to buy things in bulk. This is especially important considering the costs of inflation today. If you don't have a membership, definitely consider getting one if you spend a lot on groceries weekly.
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February 2022 by Kathy Lee
We live 5 mns away from Wesley Chapel branch but will drive that extra 20mns to the North Dale Mabry for our tire need. Always a pleasant to encounter Ms. Kim, Alex and Mr. Glen at the tire dept. always ready to help with their friendly attitude. Well today I had a rotation and found out I needed new tires. Jacob took care of our Honda Odyssey van. He was quick and delivered an awesome customer service. Kudos to the wonderful team at this branch.
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January 2022 by Lonnie Rebelmasonx Barnum
3 LATIONS WOMEN, WHO ALL WORE A GREEN VISIT, WERE SO DISCRIMINATORY TOWARDS ME AND MY BROTHER AND I FELT THAT WASN'T RIGHT.
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January 2022 by Cole S.
Horrible experience, this was such an awful manger. After removing Apple Pay, due to new company mandates, I could no longer get my groceries. Once I couldn't use my normal payment they pressured me to get their credit card. This Sam's club is not worth shopping at.
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September 2021 by Gary H.
Prices on meat are cheaper at the most expensive grocery store. Inventory control not managed well often out of common items
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September 2021 by Charnell S.
I been a member of Sam's Club for many, many years. I usually go there for certain items but I do get sidetracked. I'm glad that Sam"s club carries Black Girl Magic and She Can by the McBride Sisters. Also, Sam's Club is back to giving out samples again. With the holidays coming, it's good to try out the appetizers and check out gift giving items. Plus, the club offers different services as well. I will soon going back.