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April 2024 by AUGUSTO SEPULVEDA
Easy process, clean location, friendly staff.
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March 2024 by JOHN TURCHIN
The Manager Lewis could not have been more accommodating, kinder or professional. He spent time walking me to various units, explained and demonstrated the codes and elevator operations and answered and explained any questions I had.
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February 2024 by Russell S
If you need a place to store items for a short period of time, this is a great spot with a convenient location and really good climate control. If you plan on keeping your stuff there longer than 6 months, SERIOUSLY, find an alternative. We downsized as our kids were moving out and then also received some inherited items that had sentimental value Ended up with a unit here for a few years. The pricing will look attractive when you first inquire. Be cautious of the fact that it is not a lease. This gives them the flexibility to raise the price quickly and often. As a matter of fact, they will raise your rental price by 20% every six months. It's a simple fact if you look back at your bill. Keep in mind, that it is compounding because it is raising 20% on the new price each time. You might as well store your stuff at a pawn shop. It took a long time for us to come to terms with parting with the things we inherited, but after a while this place will make you realize you need to.
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January 2024 by Heather Smithson
I have only just rented a storage unit here but so far I am very happy with cube smart. Otis was great. The facilities are clean. The parking is easy. I did ask about price increases bc that is one of the reasons i am leaving the storage place where i currently rent. They did say there is a chance of rent increase depending on the market but if you are planning for a long term rental you can pay in advance and your rate will not go up. It is risk free too. If you leave before the year is up, they return your money.
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January 2024 by Lynne Nemes
*Gouging; excessive increases and fees since new ownership. Unit cost went from $260 to $600 with no explanation or option to reduce. Location does not offer pro-rated rates. On-site manager has no authority. Save yourself the hassle of location for consentient billing and better service.
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January 2024 by Bruce MacLeod
Otis, the Manager was terrific to deal with. Easy to communicate with and and renting the 2 units was easy.
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November 2023 by Rachel Macke
Great customer service. Billy was polite, helpful and just an overall nice guy. The facility is clean and convenient. Well lighted, easy parking and climate controlled.
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October 2023 by Troy Delgado
I didn’t only give you one star…. I rated you at 3 stars based on the accessibility and cleanliness of the business. Your bait and switch practices left me disappointed though. You start with reasonable rates but quickly increased prices every 6 months.I needed storage for 2 to 3 years (as I stated at the beginning of contact) but it became rapidly unaffordable with rates increasing by +\- $80 dollars per month after a while.
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October 2023 by Adrienne Lawley
I have had my stuff in storage here for a month or two while I move and I love that it has a covered carport so I don't have to deal with bad weather here, plus the manager is great
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September 2023 by Suzanne Clemons
Customer service has been excellent. Otis was pleasant, efficient and provided a lot of useful information. Moving in was a breeze and I appreciate the safety features in place at the facility.
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May 2023 by Despina Bartos
They provided us easy instructions for entering the facility and our unit for the first time, and the new lock we purchased was inside just like they said (and they had even cut the packaging open so we wouldn’t struggle to use it same day). The facility was incredibly clean, well lit, 2 elevators and 4 carts available for us. And the best part, covered parking so we could upload in a Florida rainstorm and never get wet!
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May 2023 by David Paul
Very simple to use and hassle free. Friendly and helpful staff too
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May 2023 by Ethan Evans
The guy at the front desk here was very nice and helpful
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April 2023 by Chris. H.
Otis, the newer manager at this location, is absolutely phenomenal! Excellent customer service, and VERY friendly and personable! Wonderful meeting him!
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February 2023 by marty jan
make sure your auto pay is set up or they will charge you a $30 late fee
