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December 2023 by David Gallon
Great people and great banking experience. Thank you TRUIST BANK, for all my financial opportunities.
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October 2023 by Christian Fenimore
Tried to withdraw $100 in cash, the teller dispensed $80 to me, and I didn’t realize until I got home because I was tired that day.
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July 2023 by David Azadi
Terrible experience. I go to branches in Virginia all the time and never had an issue withdrawing money. This location for some reason made an issue with me not having a Florida driver's license even though I live in Virginia. The manager said the teller was doing her "due diligence " but if I didn't make a fuss I never would have gotten my money. Please educate your staff. They need to know that people move, travel for work, and serve in the military. Not everyone has a Florida driver's license and this should not prevent people from withdrawing money.
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July 2023 by Michele Thrift
people were nice but apparently they stop notarizing any banking documents that's not truist.... sorry not everyone can get approved for every loan though truist...ridiculous
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June 2023 by Beth Eubank
I called a branch to ask a question. I spoke to a branch manager who said I was bothering him and I could have just asked a teller. I also spoke to someone who put me on speaker phone asked for my social and got irritated because I asked to be taken off speaker. They are truly a bank with ride customer service and needs to clean house with attitudes if they want me as a customer.
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April 2023 by Dylan Parra
Do not go to this bank, no early direct deposit, most banks will cash checks that are issued by their own bank, I definitely will be closing my account at this bank
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October 2022 by Youssef Hattani
waiting 45 min in the lobby to open an account no one is available they vert busy doing nothing
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September 2022 by Brian Smith
Had to visit this branch for the first time. I needed a large cashiers check for an automobile purchase. The friendly staff handled my business expeditiously, in a friendly and courteous way.And trust me, I was not in best of appearances. Was a pleasure.
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August 2022 by Gabriel Rivera
Came for Online Banking issues and the manager Ralph was amazing, super knowledgeable. it was a 1, 2, 3 super friendlyexperience...
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July 2022 by Jennifer Molina
Inefficient. Truist locked my card because a “failed verification” which is absurd. I’ve been using and making deposits in my account. Some how this morning it got locked. I didn’t receive a phone call, I wasn’t aware until I was completely out of gas in my car and tried using my card at the pump. I’m beyond late for the first day of my new job and now I’ve been waiting in the Truist lobby for 30 minutes after being on the phone with Truist saying I had to come in the closest branch. Not only am I stuck with no gas because all my money is on my card the employees here are no help and seem to have zero sympathy for the inconvenience. Ridiculous. I knew I had a bad feeling when I was opening the account even after giving them the benefit of the doubt.
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April 2022 by Alyssa Stevens
As soon as I can, I'm leaving this bank. We are getting phone calls from a Truist in Douglas, Georgia asking for our card information calling once from the bank and then from a private number. I am constantly seeing people saying they are losing money to this place and I'm not waiting around for my money to disappear.
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December 2021 by Keith Austin
Worst bank ever. Long hold times when you call. If you go in person you will experience the rudest tellers. Awful customer service. I’ve banked with SunTrust for 33 years. No more.
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September 2021 by Tammil Kimbrell
I do not have an account with this bank and never would. Went into this bank because .Temple Terrace one not open (they all stink )Tried to go in a few weeks ago and the bank manager was not happy with us because we didn't have an appointment. And I don't know how many times she reminded us of this. We were told that they will look into it get back to us with details and time to come back. Appointment was set for today Friday August 27th. I drove an hour to be at appointment. When we arrive we are told she not there and neither is the dude that made us the appointment. No one cancel or called nothing. Poor customer services. And have to go back again drive another hour there and back so they can take care of matters. No one in this bank can help us. Ridculous
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November 2020 by michelle labo
Never had an issue. They know me by name. Super friendly.
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October 2020 by Zach Goss
ATM always either broken or slow as molasses
