Synergy Florida, a reputable company serving the Tampa, Orlando, and Jacksonville areas since 1993, specializes in designing and installing custom Smart Home solutions, home theater audio-video experiences, and outdoor living projects. Their expert team uses top-quality products and craftsmanship to create personalized living spaces that are safe, efficient, comfortable, and enjoyable. Clients praise the company's knowledgeable and patient staff, who excel at explaining the details and helping customers select the best options for their needs. The showroom offers great options, and the presentation of various configurations is highly informative. However, some customers have reported issues with the installation and after-sales service. One client faced several problems with their outdoor kitchen and audio-visual equipment, including faulty components, poor setup, and unresponsive customer support. Despite these challenges, the company has shown a willingness to address concerns and make amends, demonstrating their commitment to customer satisfaction. Overall, Synergy Florida's focus on delivering custom solutions and providing excellent customer service has earned them a mixed reputation. While some clients have had a positive experience, others have faced challenges that the company has worked to resolve.
Eric was easy to work with. He guided us through the process, making it easy for us to make choices that were best for us.
May 2024
Our meeting was very thorough to address our needs. The system designer was knowledgeable and helpful,
May 2024
Glen helped us and was excellent at explaining the details and how the different configurations could be right for us. Show room was great and presentations showed great options
