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January 2024 by Angiie Plata
Worst store!... find another store if you want to be treated with respect. AMER is so rude, didnt even greet me as i came in, then another costumer comes in and helps him.. CRYSTAL, worst person there. Very rude and disrespectful. I had to leave due to her nasty attitude. I will never go back there again.
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January 2024 by Colleen McGowan
I gave them 1star because the lights were on and the door was open. That’s it! This store is the worst customer service!! I only wanted a charger cord but I would have a very long wait to purchase it. The guy at the front door took my name and told me to find the charger cord on the wall. I would have been a1 minute sale but I probably would have had to wait an hour or more to purchase. Absolutely awful customer service. Do Not waste your time here. Go anywhere else.
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January 2024 by Cristina Ferreira
If I could leave less than one star I would!! Terrible salespeople, not to mention the manager! They try to get as much out of you as they can and people are not stupid. They make you wait a long time and the manager signed me up and without doing anything he couldn't help me until an employee was free, please! Seriously, this company is not what it was a few years ago!!
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January 2024 by Jesus Delgado
Excellent ?
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January 2024 by Ali Musarat
The employees are just making time pass with customers
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January 2024 by Ali Junaid
Really slow customer service waiting on line at leaf 40 minutes time waiting. t mobile
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January 2024 by Khaled Al-Aboudi (US TAX GLOBAL SERVICE LLC)
Good service.No waiting time
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January 2024 by Tia Grig
Need more employees at this location, the wait times to be helped are ridiculous
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January 2024 by William Deen
Very disorganized, they don't know which customer came in first. Although the employees are knowledgeable about their work.
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December 2023 by Frances Guillaume
Was visiting there Florida and needed to pay my bill was waited on right away and I had no wait at all.
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December 2023 by Heavenly Flow
Store was severely short staff.
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November 2023 by Tashfia Koeal
Had an absolutely wonderful experience. Roman was amazing. Best rep I've ever met. The most nicest and Friendly. Great atmosphere. Loved it
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November 2023 by Precious Stew
I'll just say T-Mobile customer service isn't what it use to be when they won JD Powers honors back to back.When a representative is assisting you in person with a my phone in their hands, at no point should they pick up their personal phone and texting, how do I know you didn't send my information to your phone and than you walk in the back behind closed doors. When you come back than you say I'm going to show you how to erase everything before you take the phone and do a warranty exchange. Is this apart of the fraud department T-Mobile?
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October 2023 by solangie souffront
Been dealing with an issue for over a week and Edgar was able to resolve it in minutes. I recommend going to this T-mobile for great service and problem solving!
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September 2023 by David Jones
As soon as I walked in to T-Mobile. I was greeting and they were very professional, they helped me. And assist me with my Phone And I paid my bill and I was only in there no more than 10 minutes and they did have customers already in there.
