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June 2023 by shark boy
We purchased a car from tampa bay car cash in December and the told us it needed a new ac compressor and we could pick it up in 2 days after 6 months the compressor failed and we took it to a local shop for repair the ac compressor was not replaced it was stock and they siliconed the leaking connections to the compressor after heating up it leaked silicone all over the wire harness and caused the computer on the car to fail we called them the lady giggled when I told her about the problem and said that there’s nothing they can do we buy and sell used cars and we don’t know what people do to them. We had also purchased the warranty and it’s not covered. The dash cluster has also failed and the o2 sensors caused the cats to fail all in all terrible experience save yourself the pain and money and stay far from this establishment!!!! U less you want a $1500 car for 15k
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June 2023 by teammoney419
They sold my elderly mother a lemon. Tried to reason with them to no avail they actually thought the situation was humorous. Very disappointed with the dishonesty of this company!!!!
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January 2022 by Brandon Colley
I would give ZERO STARS if I could.Found a vehicle via Facebook Marketplace, which has zero contact information (i.e. address, phone number, website), so I contacted them via Facebook Messenger asking if the vehicle was still available and commenting that there was zero information on Facebook. I got a response with nothing but an address. I then replied asking if it was still available, to which they replied "Stop by and check". I asked again if it was actually available because I live in Sarasota and don't want to drive up to Tampa if it's not going to be there, and I got a response of the following (copy and paste from Messenger)"you dont have to drop by you are asking me for info and its here now but im not forcing you to anything good luck to you".I then called to speak to a manager (after finding their phone number through Google Maps because I still only had an address) to notify them of their employee's customer service skills, and it turns out the manager was the one I was speaking to online and was still not trying to help in my car search and was completely unprofessional. Too bad, too, because I'm ready to buy in cash right now. I guess they aren't really in the business of selling cars, after all.Based off other reviews I've read, you're better off BUYING OR SELLING SOMEWHERE ELSE!!!
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January 2021 by ZAYD MUHAMMAD
I had to call them many times even though they said that they will reach me out. They said that they’re really interested and that they’ll give me check all I had told was to get the paper title which I did. When I came with the title they said we have a buyer interested in your car will reach you today. I came to their shop twice. Finally when I called them last time their management is no longer interested. I was recommending this place to my friends who were going to sell their cars. After my personal experience I would never suggest them to anybody. It looks like just giving you a fake hope or hidden lie. Sell your car at Carmax they are reliable and honest or to somebody who is interested.
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January 2021 by J C
This company is BS. I came in with a Carmax estimate and was told that the owner was not there so they will call me. Later on, they called to tell me that they could't match the estimate. In fact, they came in $200 below Carmax. When I mentioned their website stating that they will give $100 cash if they could not beat the estimate, the girl on the phone actually went to the website and confirmed that it stated that b/c she wasn't sure. After confirming, she said that she would call me back and gee, guess what...they never called me back. I didn't bother to follow up b/c I know they will give me the runaround for the $100. So the moral of this review is DO NOT BELIEVE THEIR WEBSITE OR THE SNAKE OIL THAT THEY'RE SELLING! Go to a place like Carmax or sell your car yourself.
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January 2020 by Doug Baxter
These guys are legit! Took CarMax 40 min to appraise my car but offered me less than I wanted , I stopped across the street to see Tampa Bay Car Cash and they beat it just like they advertise, out the door in about 15 min with a check in hand. Highly recommend them! Smooth process!
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January 2020 by John K
I wouldn't recommend this place, don't spend your time to trying sell them your car. I am visiting second time after CarMax offers to see if they can pay more than CarMax as a promised on advertised billboard, but nothing. First time we brought my friend car, they offered less than CarMax. Second time my personal vehicle and they told me they can't even buy it. I only have a one question to the business owner "why do you guys have such a big Advertising if you guys can't stand behind "
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January 2020 by Erica Thompson
Great experience and easy to sell my car. They offered more money than CARMAX just as advertised. Highly recommended!
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January 2019 by Kelsey Powell
Exactly as advertised, got a couple hundred more than what carmax offered me!!
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January 2019 by Stardork
Needed to get a new car, gave me more than what the dealership was offering for a trade in.
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January 2019 by Dakota Eichholz
I love money and this guy gave me more then I ever thought I would get for my Caddy!
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January 2019 by Gareth Ridley
They made it very easy to sell my vehicle, Hassle free.
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January 2019 by adam burr
Excellent service highly recommend.
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January 2019 by Andrea M
I had decided to sell my car, and while driving down US 19 I noticed a very large billboard stating that Tampa Bay Car Cash pays more than CarMax Appraisals. I went to CarMax and got my car appraised, then took my appraisal to Tampa Bay Car Cash , and sure enough they paid me more. The process was so quick and easy. I highly recommend selling your car to Ryan at Tampa Bay Car Cash.
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January 2019 by Timothy D. Biondollo
Guy was prompt and looked over my car really fast. Gave me 240 more then the appraisal the big place across the street gave me. I think my buddy is already planning to do the same thing with his accord.