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November 2023 by Sam L
They were kind, prompt, and professional when I needed to come have my precious cup fixed. Thank You!
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March 2023 by Melanie W.
Andrew provided excellent service at the Westshore Boulevard store. He was very courteous and accepted my tumblers for exchange without any issues. Highly recommend this store.
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February 2023 by Lisa Feroben
Cute little store with a ton of options! Love my Tervis!
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November 2022 by Theo Rose
Fun cups every time I go! Staff helpful to pointing out certain themes I’m looking for.
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July 2022 by Omi W.
So disappointing... I live in Hawaii and shop frequently online. Never had a problem receiving merchandise even from overseas. Have loved using Tervis products that were purchased through 3rd party retailers here in Hawaii; Bed Bath and Beyond, Sam's Club, Hallmark Cards and Gifts...Surely ordering directly from Tervis with it's new products and wide selection would be no problem. WRONG! Placed my order for Christmas gifts on November 26. Today is December 28. Christmas has come and gone. No shipment from Tervis. I ended up buying other last minute gifts when on December 24, my order had still not arrived.
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November 2021 by Deborah Llewellyn
Very helpful staff who helped me quickly find what I was looking for
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November 2021 by Rick Bradshaw
I love my Tervis products but when I visit the store the service is awful. Went to exchange damaged product and was basically sent away. We cannot take care of these.
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November 2021 by Childa
Never seen a store that ONLY sold cup an mugs....water bottles..SO OF COURSE I BROUGHT ONEWHILE ON VACATION..
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November 2021 by Kathy Cowart
Great selection of cups, colors and designs. Have most professional teams and some college teams. Good selection of current TV/ movies too. Friendly and helpful staff.
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November 2021 by S Forrest
I love this brand for reusable cups as we try to be more 'green' in our lives by using less plastic disposable items. I have several of their tumblers and they hold up really well. As such, I decided to pop into this location while in the mall.The associate greeted us and offered help if we needed it. We looked around and enjoyed many of the tumblers on offer. I didn't end up leaving with anything, but they did have some good sales on 'out of season' items and retiring items as well.Overall: AIt's a solid brand with well made tumblers that stand the test of time. Go 'green' and ditch the plastic. ;)
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August 2021 by Denise R.
This store does NOT honor tervis' replacement policy. Read all the other reviews... they predicted the exact response my sister & I received. Don't expect otherwise, so I highly recommend you use a different store for a different response!
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March 2021 by Stacy F.
I love this brand for reusable cups as we try to be more 'green' in our lives by using less plastic disposable items. I have several of their tumblers and they hold up really well. As such, I decided to pop into this location while in the mall. The associate greeted us and offered help if we needed it. We looked around and enjoyed many of the tumblers on offer. I didn't end up leaving with anything, but they did have some good sales on 'out of season' items and retiring items as well. Overall: AIt's a solid brand with well made tumblers that stand the test of time. Go 'green' and ditch the plastic. ;)
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November 2020 by Terry Wright
Good service and selections.
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November 2020 by Stephanie Sovik
Pollution
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November 2020 by Cheryl Lebaaron
Awesomeness Cups great customer service
