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April 2024 by KINGBAMBAM (KINGBAMBAM)
Worst place ever my car was damaged the mirrors where torn off by the machine the general manager by the name of Jose Vazquez is literally the worst person to manage this place very unprofessional he asked me multiple times to go get him an estimate to waste my time never answered calls or texts after he gave me his number and it showed that he read them he gave me his personal email instead of a company email so that his company doesn’t see the conversations and excuses he says time and time again when I went in person he would run upstairs and tell his associates to give me an excuse as to why he could not meet with me he lied time and time again the car was not fixed and he terminated my monthly subscription on his own will when I asked anyone else from Tommy’s express corporation they said that he should not of gave me his information but per policy states that contact from any Tommy’s associate should be through company email he also stated to me that aftermarket parts are not covered no matter what per his “policy” yet Tommy express corporate office stated they cover any damages occurring to the car if it was truly from Tommy’s express car wash be very weary of this location and at the shady general manager JOSE VAZQUEZ.
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March 2024 by Ben Smith
Used Tommy's many times in the past with decent results but tried to vacuum my car with the "free" vacuuming before getting a car wash. The vacuum was shut off and when I asked an employee about it I was told that I needed to be a member to vacuum my car first.... Terrible practice, especially given the inefficient layout of the parking lot and the vacuums being first. I will no longer be using Tommie carwash for any of my vehicles... I went to the new Woodies on Dale Mayberry and had a much better experience...
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March 2024 by Juana Couvertie
Good and nice people...
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March 2024 by Eduardo Cuenca Jr.
I really like Tommy's you can go through one time if it's not clean enough run it through again iGo daily got to have that ride clean
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March 2024 by Brenda L
We went today before dark. They had the back bays shut down, so you had to wait forever if you wanted to use the vacuums. Per their website, it closes at 9 pm and we were there hours before. When we finally got a bay, the vacuums were horrible. Before the end of the wash bay, our car stopped forever, not being moved by the flooring. We could see a truck coming behind us, so we had to drive out without the wash finishing the car. I will never go there again. My car had water all over it when it left the wash bay. They provide no towels, just a machine to clean your mats. The young man who rang up my sale was polite and professional. That's the best I can say about our experience there.
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March 2024 by Javier Ortega
Best car wash in Tampa. The service is great. The wash is great. The vacuums work great. It was the first car wash I joined when I first moved to Tampa, but I changed to other ones closer to where I lived. After trying out 3 other car washes I've returned. The others are over priced, or always breaking down, the washes aren't as good or the vacuums aren't as good - it was always something. I have never went in to Tommy's Express & came out disappointed. Plus, the wawa right behind it has free air machines - if you ever need to air up your tires. Totally recommend Tommy's Express to keep your ride looking fresh.
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March 2024 by Scott Remy
Ca.e here to us the free works wash. The young man came out to the line and talked about their special. I told him I had a coupon for a free works wash. He looked at it and directed me to the second lane and got me in. We went through the wash. And went to the vacuum cleaners. The driver's side worked great. The other side did not. So I just used the driver's side to do the whole car including the trunk. There is a mat washer. It did not get my mats all the way clean. But our car is clean and shiny now.
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March 2024 by Lisandra Pérez
The worst experience, the terrible service, I paid for my membership and I couldn't even use it due to the bad service
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March 2024 by Rick Carr
Pretty good wash! I got my first wash for free with a coupon code I got in the mail. Texted “works” to 52884. Will definitely sign up after this.
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March 2024 by Tyler Cintron
It's a good car wash and affordable Thank you!
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March 2024 by LINDA KONGQUEE
Great service
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March 2024 by Adam Singleton
The wash was lack luster at best. Chose the works. Still had to go home and clean the outside of my car and the vacuums are super weak. I wish they would have had towels or something for you to get the cracks that the water hides in. I gave it three stars only because the lady at the cashier window was very nice. Beyond that won't be back. There's another car wash a mile away.
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November 2023 by Derp Man
Went to Tommy's based on it being one of the only washes that doesn't use harmful plastic brushes. Such brushes will leave scratches on the finish. However, the materials on their brushes are soft towel material. Needless to say, I'm happy with that. The price is not bad either. You'll need to pay an extra 5 bucks for a towel but the the package comes with plenty of little products for your ride such as air-fresheners, glass wipe, cleaning wipe, microfiber towel, and a hand sanitary wipe (nice touch). The only reason why I docked a star was the weak vacuum cleaners (and thats being critical). Nevertheless, this place is pretty good and well organized.
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November 2023 by Melvin Hernandez
Men i have the highest plan on my vehicle and many times they game me the basic plan no soap no wax not nothing and today I had to go around and tell the employee that’s not cool because I’m paying more than 40 monthly to keep my vehicle clean and they many times already giving me the basic plan that cost 26, and so bad they ask me back how do you know it’s the basic plan?I told him I can call the company and explain to them and he was laughing and said ok I will open it for you but anyway pay atención on the service they are providing you every time thanks
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October 2023 by Sinan Orhon
Paid $15 bucks to have my car and the tires cleaned and the tires were as dirty as before I came here. They have free vacuums yes but you have to pay extra to get a hand towel to wipe. This place sucks never coming back
