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September 2023 by Jim isF
Best tool rental place around!
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May 2023 by Em S.
Thank you Liz for being so sweet and supportive after my car got hit. I really appreciated your kindness! They had a lot of beautiful plants that cheered me up!
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January 2022 by Snooker H.
I just wanted to give a review sharing how amazing Becky was with the help of our appliances. She was thorough, helpful, patient and literally could not have been sweeter. I had to go to her a couple times after our purchase to change a delivery date and check on delivery times. She was thoughtful and courteous on both occasions! Thank you. It's ladies like her that make these things so without a hitch... Cheers!
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January 2022 by Peter B.
Found everything I was looking for.... Was assisted by a very knowledgeable man in the screws and bolts department, in fortunately did not get his name. He was also very pleasant and humorous.
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December 2021 by Jean Strohs
Home Depot is now on the information gathering band wagon. All military now have to apply and give identity in their information database in order to obtain military discount. Traitors to Our Military; hence the USA!
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December 2021 by Meci A.
Horrible customer service at doors and windows! Been waiting over 45 min ( 3 time paging and no help) . Finally got referred to pro service desk which waited for another 20 min before quitting!
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December 2021 by Michael Bruni
Waited 30 min for someone to help me. Went to this location due to their website saying they had 8 of the item I needed in stock. When I was finally helped they said they didn't have any. They said their inventory is off sometimes. They were missing 8 6"×73" heavy marble pieces. Where they missing, or too lazy to get them for me out of their stock,
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August 2021 by Blake M.
Definitely my favorite Home Depot of all time it's the one I've been going to since I was a child and the staff there is amazing especially the paint department, They are a very Cleanly store the also have a lovely garden section
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January 2021 by Mel R.
Its always a good experience coming to the HD. While on the way to the depot to shop for a Door I had a back and fourth with Wifey about who she thought was the better Home Improvement Store, Home Depot or Lowes. For me its like splitting hairs. But as far as the best in town, its probably Home Depot. This location has always given me good service. On this particular we got fantastic service from Dave. He was super helpful in helping us decide on a door. HD is lucky to have him.
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October 2020 by Geschwender W James
customer service is non existent. when we order our doors at least two out of five doors are the wrong size because they put in the wrong measurement
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October 2020 by JuanG R.
Horrible experience. I am done with this store Hillsborough #6361. Always bad customer service. Place 2 mobile orders around 4 pm. Never got the email that they were ready to be picked up, but because I needed the water heater for today, I went ahead and drove to the store to see if they were working on them. Upon my arrival, I asked an associate if she would know anything about my mobile order. The only question she asked me was: did you place the order today? I said yes. She said: Your order won't be ready today because we are so busy you have to wait 24 hours. BEING BUSY IS UNDERSTANDABLE. customer perception to see 6 associates chatting among themselves at the return section where the mobile orders get prepare, it's a different perception than being busy. But that's ok. Associate told me that if I pick them up myself they were able to release it. I went ahead and almost broke my back getting the 40G water heater and 2 more things and when I went back to return dept. the African-American young lady looked at me like I didn't know what I was talking about when I asked her to release the items to me. She went ahead and do it but one of my orders was out in a locker minutes before that. She gave me a code and that's it. No help to retrieve it even though I had a water heater to carry. When I asked her if one of the guys could help me load the water heater in my car... the answer I got was: well, I can ask them.... Horrible customer service that's all I have to say. I started going to Lowe's because they treat me better, but the water heaters were $50 more expensive over there. But next time I will gladly pay the $50 over just to not feel that I purchased an item and gone depot did me a favor by allowing me to pick it up. I am in finance and retail and I have to say that the hiring process, the accountability of the manager of that store is way off.
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September 2020 by Tim J.
This place is always packed, however staff is always willing to help. Things that you do not think you will need to complete a project or task the friendly associates are sure to remind you. During this time the associates are wearing mask, so that was good to see. You know to see the new normal. :)Fully stocked, and if they do not have it, never had a problem with them helping me find the item I am looking for at a different location. If needed they will assist you with purchasing the item online. Certain departments in the store can get a little crowded and they do their best to make sure people are actually social distancing themselves but it is kinda hard for them to do when trying to assist others.
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August 2020 by Linda Faust
Beautiful plants, people were very helpful there
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July 2020 by Daniel M.
We just had a terrible experience at this store. When we bought paint everybody there seemed all nice etc. and they even took a phone order and provided accommodations until we paid. They convinced us it would look different on the wall and turns out we painted our house purple, a vibrant purple.. Had a very difficult discussion with the paint people there about how they cannot help us out at all. We saw the flaw early and were willing to negotiate . They won't consider a credit etc. The Home Depot on Sheldon was very surprised that that would happen. They said it would never happen at their location. Very dissatisfied with a company I've worked with for A very long time. Lowe's, though less personable in the past, will be our new partner
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July 2020 by Tammy P.
Entered Home Depot at 6:15 pm and closing was not until 8:00 pm. Although I needed garden supplies I was forced to enter the main entrance. I was purchasing lawn soil and bags of rocks. Unfortunately I only bought 4 bags of each because my daughter and I had to drag the heavy cart through the ENTIRE store. And you know how easily those carts are to maneuver with all that weight. NOT. It's ridiculous that the garden center was not able to be accessed from the parking lot. It discourages what exactly you purchase because you have to drag it out the front door. A very aggravating visit because didn't purchase everything we needed for our project. Guess I'll try elsewhere next time.