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September 2023 by DJ Ehling
Rental center is in a separate building from terminal. Take train to car rentals.If you rent from Enterprise, and are already checked in prior to arrival, you go straight to the garage to pick your car. No need to go to the counter. If you have never rented here before, it can be a bit confusing.
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September 2023 by thanh n
The budget counter check out a car to another person and change my reservation to his name. I know there are a lot of nguyen's, but to change a name of a reservation is not except able. Good thing they had plenty vehicles. The worst part is they said they voided the other person's contract but still returned that person's car under my CC.
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August 2023 by Stormie Pollard
Overall it's okay. But I can only give three stars since I had to circle around because the signage is confusing. If you are trying to go to level two the arrow for level 1 is just below number two so you think you need to take the first exit, you don't. And then you have to literally go through that rental car area go back down circle the airport and start over again. I will say that to have a backdrop at the train to the terminal though which is nice!
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July 2023 by tomeka bryant
This place was fast and quick to be located right in the airport. We checked in and we was driving off within 5 minutes. Thank you for their services. The employees was very friendly and nice
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July 2023 by Lori M.
Always quick, in & out. Some renta compnies easier and quicker than others, FOR SURE. Alamo & Budget have always been a positive experience. Went with Thrifty last time, ugh. Customer Service man was super kind, but picking up the car and driving out, very very very slow. Have patience. Felt very strange to wait till we were driving away to get the vehicle damage report.
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July 2023 by Rick Kessell
My wife and I rented a Chevy Malibu. The car was clean, and ran well. Pickup, and drop-off in the garage area was very smooth. The only snag, a long wait in line to get to an agent at the rental counter. Probably in line a half hour or so. But other then that, the experience was fine.
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June 2023 by Vinay Patel
Worst experience of any car rental. Stay away.We had rented a cars from Thrifty and another a week later from Dollar rental during the memorial weekend. Both rentals services are under the same company so located on the same both and same 3 people working on both sides. We ended up waiting over 45 mins in the lines and then another hour n half at the desk coz they didn't have class of the car we had booked. When asked to just downgrade our car so we can get out faster, they said it will be $45 a day extra. The manager wasn't any help as she wouldn't downgrade or upgrade our car for less money which should have been free since they didn't have any full size cars. We won't be going back to it unless it's a last source.
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May 2023 by Sandra Dee
I love it I also got a vehicle and I had no issues with that my mom loved ❤️ ? her experience in Florida TAMPA ST.PETE only thing I wasn't planning on renting a vehicle this time but my 81years young mother was kinda tired of walking in the same area ??so she wanted to see more than the beach area it was Hilarious ? what she said to me I'm dark enough I Don't need to continue to be on the beach let's see more of Tampa so I had to rent the vehicle and it worked out so thanks dollar rental on st.pete Beach ⛱️ and I was able to return the vehicle to the airport Hooray !! ?????
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May 2023 by C F Davis
We ended up having to get a 2nd car because the first car was reeking of weed. The 2nd car, had so much dust on the radio and dashboard I ended up sanitizing the car before I felt comfortable. We rented from budget
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May 2023 by Gary C
Rented from Thrifty. Long wait to get car despite having reserved and paid 2 months prior. Received a compact car, not a mid sized. Car had damage all over and attendant would not let us fill out report. We took pictures but not happy about that.Car had 58,000 miles, needed some suspension work but was clean, at least.We would not rent from them again.
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May 2023 by Sandra Casey
I love it I also got a vehicle and I had no issues with that my mom loved ❤️ ? her experience in Florida TAMPA ST.PETE only thing I wasn't planning on renting a vehicle this time but my 81years young mother was kinda tired of walking in the same area ??so she wanted to see more than the beach area it was Hilarious ? what she said to me I'm dark enough I Don't need to continue to be on the beach let's see more of Tampa so I had to rent the vehicle and it worked out so thanks dollar rental on st.pete Beach ⛱️ and I was able to return the vehicle to the airport Hooray !! ?????
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March 2023 by Roland Graham
So, I usually don't bother with negative reviews, but this one is extremely deserving of Alamo car rentals located at Tampa International Airport, and it's strictly pertaining to Alamo. First off, the customer service SUCKS,No one there really enjoys their job, and it really shows ( REALLY). If you are a local resident, they require a deposit of $400.00, which was fine with me, but why wouldn't they accept my virtual Capitol One credit card. This is the only entity that has not accepted my virtual card ?. They require an actual physical card ?. I don't like to carry my physical card on my person because of the amount of the credit limit, which could potentially fall into the wrong hands if lost or stolen, and the main reason for a virtual card !!!!As you can ascertain from the photos, they are not very popular while the other rental companies are almost full to capacity and flourishing (Enterprise. Avis, Budget National, and so on. People are constantly canceling their reservations and walking down to the other rental companies. I see why they are a little cheaper ( you definitely get what you pay for). NOTHING !!!!!!!
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February 2023 by Mark French
One of the better airport car rental logistical systems. Travel from boarding gate to rental area takes a while, requires 2 separate tram rides, and escalators and walking, but it's easy to do, easy way finding. Efficient car pickup, return/drop off.Tricky exit from rental car garage to find desired highway to destination. Traffic into and out of airport can be terrible, and i-275 gridlocked in morning and afternoon hours well into late evening. Check your route.
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January 2023 by Oscar Concha Jr
Really good service department. I guess it helps being a Hertz President Circle members. We enjoyed the Tesla Rental we had. Just an FYI it's about 30% of battery from Tampa to Orlando so if you pay the extra $35 to return the rental with 10% battery.
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January 2023 by Lisa Lamb
I've never experienced such a smooth and wonderful experience with renting a car. I rented my car from Dollar and the car, the staff and everything else was impressive. Literally took me less than 25 minutes to get my car and get on my way. The return was just drop off that's it. It was during holiday travel and it was still fantastic. The car was really clean and a great vehicle.Anytime I'm in Tampa this is my go to place.
