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January 2024 by karen cole
Horrible customer service. Takes weeks to receive medication. No communication. Terrible product….
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November 2023 by Jocelyn Owens
My first time ordering from this company per my doctor's referral and they had the medication that I paid $250 delivered without requesting a signature but I never received the package. I spoke to Silas Raymond, the pharmacist, who said there is nothing he can do and it is costly forthem to ship with signaturerequest. First of all, I had to wait 2 weeks before they shipped out and now this. I will never order from them again! People when you order your prescription make sure they ship with a signature required. Because if they leave the package and you do not receive expect it a lost on your end.
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June 2023 by Desiree Cheeseman
The staff at Trinova Health are amazing and very thorough. They go beyond what other pharmacies have done to take the time to contact my doctor to provide information about the medication they may not be familiar with and recommends the right dose. Trinova Health staff is prompt in answering emails and returning phone calls. Even when reaching out to my doctor, they have called me to inform me they have. Trinova Health will even fax the prescription over to my doctor and all my doctor has to do is sign it and send it back. They make everything so confident and the delivery of the medication is always on time. Best pharmacy I have ever had.
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June 2023 by Elisabeth Oie
Depends on who you get. The guy is super competent, one of the girls seems like it's her first day everytime she helps me. I order a nasty tasting medication so flavoring is important. I have them note my account and remind them multiple times every time I refill of the flavor I want. The last three times they have gotten it wrong. Making my medication so much harder to take. Their response is basically too bad. I have since transferred pharmacies.
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June 2023 by Kristin T
Customer service is quick, responsive and friendly. I've used trinova for years now and have no complaints at all. They are thorough, quick delivery and helpful. Im a very happy long-time customer.
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June 2023 by Trish Moore
My doctor uses your company exclusively to provide all of the compounds in hormones that she prescribes. You are always timely in your delivery & your product works!
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June 2023 by Jenn Paul
Great prices on most of needs except one. Very over priced. Good shipping. Nice packaging
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June 2023 by Horton Estate
I found them to be very prompt, and thorough in their response!*update* 6.27.2023: I've been using Trinova for my pharmaceutical needs for some Tim now, and they're as impressive now as they were in the beginning. I would rate over five stars if I could!!
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June 2023 by Donna Erickson
Great pharmacy. They keep my price the same
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March 2023 by Addy Rawdriguez
Great service, delivery always on time. The must important costume service always by human not a machine. Love it !!
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February 2023 by Shelley Wimbs
Trinova was s very easy to use. Staff is very friendly and knowledgeable.
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February 2023 by gerri boyle
Trinova always gets me my product quickly and correctly. I’ve been using them about 4 years. No complaints.
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February 2023 by Sherra Giorgetti
exccellent products and service every time!
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December 2022 by Selwyn Baptiste
They have great service and are proactive with following up with when you medication will be filled. They also offer alternative health supplements as well.
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November 2022 by Marcy White
They are quick to fill the prescription and I usually get it in a very timely manner. Customer reps aren’t always very friendly but they are efficient.
