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April 2024 by Cristina Barron
I am visiting from CA and really liked this place. Food was good and smoothies were fresh. The staff was super friendly.
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April 2024 by Sarah Owusu
My fiancé and I come to this location all the time since it’s the closest to us, typically we order through DoorDash, the is time I sent my fiancé to get us some smoothies. My fiancé left very upset by the service he received. The guy who took his order, Mike was so rude, not only to my fiancé, but also to the other customers, I’m told he was impatient and quick with customers when they would ask questions. My fiancé ordered 3 smoothies, was only given 2, when he went to the counter to let the guy know, he was only met with even more attitude as though we were wasting his time. He want in the back to make the other smoothie just to be given the wrong smoothie. It was unfortunate and whoever is working that counter really needs to have a better attitude. I was told the customer before my fiancé left, simply because of your attitude.
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April 2024 by K D
Slow, tons of fruit flies, lack of organization in the kitchen. Mistakes made on orders. Nothing is ready or “in stock”
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March 2024 by Peter Storer
Great quick breakfast. Very nice employees. Much better than the 3 star rating would seem currently.
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March 2024 by Sky Sorok
Showed up at 730 and they were already closed instead of what it shows online
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March 2024 by Philip Luoma
Was driving past and was fortunate to find a parking spot. Went inside and decided what I wanted. No one was in line in front of me. I stood there in front of the register for at least 5 minutes. During this time I observed 5 workers in the back. NONE of them said "We will be right with you" or "Welcome". A few of the workers even looked at me but did/said nothing. I was starting to get agitated. Then a customer walks in to pickup an order he placed on the app. He went but was having issues and was immediately assisted by one of the staff. I immediately left. Not going back there again. Waste of time.
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March 2024 by Bella Lowis
Website and Apple Maps says it’s open til 9pm. I went at 7:27pm today and all the lights were off and the open sign was off. It was closed.
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March 2024 by vaughn Wohclam
I am a regular to the downtown Tampa area and I usually always stop by this location for good food. The guy working the kitchen came up to me while I waited to give my order and he said that he recommended that I go elsewhere because the girl working the register only spoke Spanish… I was left flabbergasted.Happened 3-4-24 if management want to talk the working crew
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March 2024 by Emma Viviers
Love this place. Smoothies and wraps always high quality and made with care. Always on time and greeted whenever I enter the store. App has good rewards system. The other day I got there and my smoothie wasn't ready,,,,my mistske because I had ordered from the wrong restaurant,,,,staff member made me my smoothie anyway ?
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February 2024 by Kira Zuzolo
The worst experience I have ever had at a Tropical Smoothie cafe, first the staff were rude but the worst part was that the chia and banana smoothie came with the date seed, I was sharing my smoothie with my 2 year old daughter and this is unacceptable Because it could be very dangerous, fortunately I was able to realize it in time and didn't give it more, but throughout the drink I found pieces of the seed that could have broken my teeth.
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January 2024 by Hender Chirinos
I love eating at this place. Excellent customer service.
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January 2024 by Brittany Alexandra
This was my first time ordering food from this location. I ordered for pick up but apparently I picked a day when it was packed because there appeared to be a band event going on near by (people everywhere were carrying instruments) so I was not surprised when my pick up time from my confirmation email was not accurate. Despite being slammed though, the workers were working diligently to get orders to customers in a timely fashion. The manager was even jumping in and helping where she could when there was no one waiting to order, which I absolutely LOVE. The food tasted great, I'll try ordering food again in the future at a hopefully less hectic time, keep up the great work! :)
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January 2024 by SH H
Ordered one of the smoothies; literally the worst I had in my life. It was just a slushy large cup of about 90% ice and some of the ingredients. The literally straw would suck in anything because it was all ice.
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January 2024 by Halle C.
WOW! I honestly was left speechless by the service I received in here. I walked in and the lady behind the counter sweeping stared at me then proceeded to avoid eye contact. 2 minutes passed by and she finally started screaming "GIANNI!" a couple times. After Gianni did not show up, she shuffled over to the registered clearly annoyed and mumbled "how're you, what do you want?" I said politely the smoothie I was ordering and she told me the total and rolled her eyes. No smile or friendly customer service voice. Miserable person with a terrible attitude. Will not be coming here again. Smoothie is average, it is fine. If you want slow service, rude ambiance, and below average food this is your place to be! When my smoothie was finally ready she placed it on the counter and said "here" and walked away. Based on the other reviews of this business, it is poorly run and they need to adjust their customer service before they lose all business completely
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January 2024 by Janet Love
If I could give less than one star I would. Staff did not greet us as we came in, stood for about five minutes waiting was just ready to turn and walk out when she came to the counter. Attempted to order a salad…told can’t make salads don’t have the ingredients. Ordered a bowl and paid. Three minutes go by and the girl comes back to the counter and states she can’t make a bowl they are out of the ingredients. I asked for a refund, she was annoyed and had to make a phone call to figure out how to process that. She never figured it out and gave me cash out of the drawer minus the tax because she couldn’t compute that …I gave her the total and I still only got back the price of the bowl without the tax being refunded. Horrible!
