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March 2024 by idk334
Let me tell you Dayna Rodriguez IS AMAZING!!!! Thank you so much for going above and beyond for me! The customer service is on point and her multitasking skills is outstanding! If you want amazing customer service come here and Dayna will take care of you!-Krystle Frye
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February 2024 by Steven Luhrsen
This location has a good selection of equipment.The waiting time to check-in was 25 minutes.The wait to return the equipment was 10 minutes.
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February 2024 by Tiffany Salttrue
This location has the best Customer service experience. I stopped at the Bearss location with my reservation Just to get turned around because he only used Credit cards which I found out that was a lie. Promise was definitely kind and had no problem with helping me at all. If you ever need to rent a U haul please go tothe Florida/Lutz area
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February 2024 by Khalih Mccogg
If everyone in this office worked as the same as others this would be a great place to rent from this rating was given do to the fact that someone actually listens to the guest but you can tell that there is a lot of not my problem attitude at this location however I can say am thankful for who ever goes back and cleans up the dirty work that is left from under performance, coworkers
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February 2024 by GEORGE CINTRON
Was given a larger truck because the truck we wanted was not available
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February 2024 by Laura Birchak
Great location! Bilingual staff are helpful and exceptionally nice! Thank you!
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February 2024 by Lacey Lakes
Danya was an absolute pleasure to work with! She saved us a significant amount of money, all with a smile on her face. You could feel her passion for people in our short time there.
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January 2024 by Roger Moore
GREAT SERVICE !!
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January 2024 by Abdul Deen
Very bad Bad stealing money saying there is no gas I filled it up she wanted to charge me 18$ hahah for no reason
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January 2024 by Ahmed Gahaf
Every time we go there customer service very bad
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January 2024 by Javier B
Waiting in line for an hour after my reservation and online check in was done. Super slow service. Guy at the counter has no sense of urgency at all.
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January 2024 by t. alan kranking
Truck was clean! Employees were very nice.
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January 2024 by Maria Garcia
I love the location. The staff has always been extremely helpful & courteous with me. The only downfall is the lack of tap pay. Often I forget to bring my card with me because nowadays everyone is digital. Tons of places who offer tap a pin is still needed so it may be something to look into, I'm sure I'm not the only customer who would enjoy the benefit this feature would offer to the rental experience as a whole. Thank you.
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December 2023 by Kevin
Came in on 12/4/2023 for online reservation the man was super attentive even though they were busy but super fast all in all, drop off was easy and streamlined the tattooed lady was very friendly and attentive than you guys
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November 2023 by Louis Ray
My speedometer read 9 miles which I had to use more miles to come back to the store! because thay forgot to give me a dolly. I mean is that my job to to go thru there Equipment to get the stuff I paid for ?
