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September 2023 by Melinda W.
I went in for a simple trim and Rebekah Callahan, at Ulta on Dale Mabry chopped my hair off. She turned the chair around so that I could not see what she was doing and literally said that she was not turning the chair around to hide anything. I felt that things were not going well, turned the chair back around and made her stop cutting. She began telling me that she was doing what I asked her to do and ultimately blamed me for the poor quality job. It was so bad that I asked her to just stop talking. She had the nerve to get mad at me because she did a bad job. She presented herself as knowledgeable but had no clue what she was doing. I spoke with the manager at Ulta. She saw what was done and agreed that the women clearly did not listen and did not understand my hair type, and did not know what she was doing. The manager was helpful in trying to get me set up with another stylist. I will never go back there and I absolutely do not recommend Rebekah Callahan. I will say that the manager was very empathetic and did all that she could to rectify the problem. I went to super cuts on Dale Mabry and the stylist, Madeline, was able to correct the cut, give my hair shape and style and took as little off as possible while doing it.
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September 2023 by Brooke
Had a hair emergency where another salon completely botched layers specifically on the right side of my head. Came in on my lunch break with no appointment and Andrea was amazing! She totally understood was I was so upset and did exactly what I asked and fixed it as best as it could be. It looks a lotttt better now. Really appreciated her compassion and helping out on the spot like that!!
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September 2023 by dime a
Margo was so rude. She didn’t greet us when we entered the store. She kept staring at me and my sister and didn’t even ask us once if we needed help and kept dragging her feet across the floor. She was extremely unapproachable, had her arms crossed and had a snobby look on her face. Not to mention the attitude i overheard that she had with another customer. She also had no name tag on which makes it shady. Why work in an environment where women are supposed to uplift each other and give advice on beauty? Sad. I give kudos to the other employees that have to deal with this attitude.
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August 2023 by Neda Ahson
Hello beauties of Tampa!! Wow, let me tell you about Jeremy and Christopher- the all-star duo at Ulta Salon, it is an ULTIMATE Top-tier experience with these two stylists. We do not deserve them!! However, they are incredible and we are so LUCKY to have them. They understand exactly what is needed/asked for and execute beyond expectation. I am truly so grateful for Jeremy’s poise and elegance - always providing the most real words I could ask for. Christopher is a force- and will wow you with provisions.Thank you both for all you do, so incredibly well. SO incredibly amazing! Must see them ASAP!!
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July 2023 by Tracey Groover
I had a hair “emergency”! Home color gone wrong. I was leaving for vacation in 3 days and my hair was a mess. I booked an appointment online for the very next day and I was so afraid there would be no fixing or if it could be fixed it would be so expensive I wouldn’t be able to afford it. Not only did Rebekah correct the color, she gave me the BEST haircut and style I’ve ever had! Rebekah went above and beyond! She listens to your concerns and applies her expertise to make you feel pampered and relaxed. She is the kind of stylist everyone who really cares for their hair should have. I cant say enough good things about Rebekah. She’s skilled, precise and she really wants you to be happy when you leave. I honestly can’t say enough about her. I love her! I love her attention to detail and her personality. She makes the salon visit very relaxing and enjoyable. I’ll be seeing her again in 5 weeks for a touch up! Cant wait, Thanks Rebekah! ❤️?♀️?
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July 2023 by Mary Rodriguez
If your looking for consistent and great brow services, Kali is your girl at Ulta walters crossing location. I’ve been going to her for 2 years now and she’s never failed me with my brows! She’s got several years of experience doing brow services, very sweet and skillful in her craft!
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July 2023 by Megan Hammer
In the past, I had a not-so-great experience at a different salon and never tried going to another one after that. I came in to get hair coloring products to do it myself when I met Tianna, who encouraged me to let her dye my hair, especially since I've never bleached my hair before. She gave me my dream hair that I've been wanting for years.
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July 2023 by Sarah Vermillera
They had an old sign up marketing a different price and refused to price match. Not my fault, visual department is not to quality.
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July 2023 by Katrina Pfeiffer
Kali at the Brow Bar is so sweet and does an amazing job! I drive 30 minutes just for her. She truly is the best.
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July 2023 by Sierra Scott
i get my hair cut & styled with Andrea & she always NAILS it!! like shes reading my mind!! thank you Andrea!!
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June 2023 by Karen Morris
Andrea is fantastic & outstanding..a miracle worker finding the perfect hair color for me, and so patient helping me navigate my hair issues!Absolutely the BEST! Thank you, Andrea!
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June 2023 by Angie Montes
Ultimate hair salon experience thanks to Tianna. Welcome to Tampa, you will do great here.
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May 2023 by Miranda Gaynor
I went in for a full glam makeup appointment last minute and they only had one MA, Christopher, available. This is completely fine, and even though he was very personable, had good conversation.. he has no business doing makeup on other people. It started with my brows.. I am very direct and know exactly which products are needed for my face but somehow undefined, eyeshadow blended like brows that are completely uneven and misshaped are the product so I had to step in and completely fix it, basically doing my own brows. Im not annoyed at this point, I understand being picky about brows but that was a red flag. The main reason I went to get it professionally done was for the liner, not really the best at it and come to find out neither is my MA. Completely uneven, bumps in the liner on the lid that I had to constantly correct. It got to a point where I fixed it all myself and then took concealer to cut the wing myself as well because I didn’t trust him to do it evenly. I gave him a frame of reference with a photo and direction so he’d know exactly how to do it but it came out nothing like I wanted and slightly beyond fixing but I did what I could. I then come to find out that he is completely unaware of the moisturizer/foundation balance you need considering the moisturizer/toner he used was oil based and the foundation was water based. The foundation then began to separate and he had no clue why.. very strange for an MA. I had to then wipe off everything myself with WATER and then reapply my own foundation, concealer, and setting powder. I genuinely didn’t trust his process at this point. He tried to act like he knew what he was talking about disagreeing that’s not why the foundation is cracking but in reality, the foundation cracked with the moisturizer on, but did not when I honestly used no moisturizer (I had wiped it all off) my skin is oily enough per say to where I know the fenty works just fine for me without it. The only thing I can commend him for is his choice in lip color the red tarte lip stain is 10/10. At the end of all this I ended up paying $60 for a service I practically did on myself and then I tipped $10 out of anxiety of being the person who doesn’t tip. Overall not a great experience.
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April 2023 by Kam
Pretty nice staff. Checkout line took awhile. The shelves were also very unkept. A little messy and products were scattered around the shelves.
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April 2023 by Earlyne P
I had my hair done with Kristen W. She did a gloss, conditioning and a layer haircut. And I absolutely love it. I highly recommend her. I definitely will be coming back to see her again.
