University Diagnostic Institute provides a supportive and caring environment for its patients, as highlighted by several reviews. While there may be occasional wait times due to equipment issues, the staff consistently demonstrates professionalism and kindness. Receptionist Myra stands out for her attentive and reassuring demeanor, keeping patients informed throughout the process. The facility features a new 3 T MRI machine, and the technicians are friendly and encouraging, making the experience more comfortable, especially for those with concerns like claustrophobia. The front desk staff is noted for their efficiency in scheduling appointments, making the process easier for patients. Additionally, administrative staff members show genuine care by checking on patients and assisting them during adverse weather conditions. Overall, patients report high satisfaction with their experiences at UDI, feeling valued and well taken care of.
I am very satisfied with UDI. I had a brain MRI on Saturday. They have a brand new 3 T machine. The technician was friendly, professional and encouraging. They have plenty of parking. The waiting room is large. The receptionist was friendly.
July 2025
Front desk has been amazing so far. Easier to schedule than Moffitt. Hopefully the quality is good as well of the reading
April 2025
After a horrible experience with Tower, I called UDI. Pam was a breath of fresh air, she was kind, helpful and most importantly LISTENED. I haven't had the test yet but if Pam is any indication of the staff I'm not anxious about it!
