UroTuning is owned and operated by enthusiasts for enthusiasts, carrying everything from OEM and aftermarket performance engine parts to wheels, air suspension, and accessories for European cars. Reviews highlight outstanding and exceptional customer service. Staff members are described as super quick, friendly, helpful, professional, and respectful, providing textbook customer service with no BS and fast response times. They go above and beyond to help with returns, order cancellations, and correcting orders for wrong parts, ensuring a seamless and stress-free experience. The communication is clear, transparent, and prompt. This level of support is noted as rare and some of the best from an automotive parts website, making the company highly recommended.
Kelsey was super quick, friendly and helpful when I needed to process a return due to me ordering the wrong part. Thank you!
January 2025
Brandon Fisher was very helpful and provided textbook customer service, gave no BS got straight to the point and was very friendly and respectful about.
January 2025
I ordered two parts that have been on back order for about two months now, and have decided to simply cancel the order. Brandon helped me with getting this sorted out and had an extremely fast response time, definitely some of the best customer support I’ve received from an automotive parts website. Thank you.
