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January 2025 by Ronald Carkhuff
So being the proud owner of a new 2024 Golf R I decided to try a new tuner shop in UroTuning. Unsure as to what I needed for this new vehicle since I was coming from a 2017 R which was damaged in the storms, I had no idea to what I needed to extract the same performance from this new car from what I had with my tuned 2017 R. I contacted Geoff and we slowly started working thru my goals and what expectations were. He was very knowledgeable with all levels of tuning options as well as what my expectations should be considering it’s a 2024 and certain tunes were available. We worked thru certain options and products and developed a plan for various modifications that met my ideas as well as my price points. Geoff also referred me to a great installer in Jose and after (so far) two levels of mods I am quite happy with my choice of UroTuning as well as Geoff in his knowledge as well with Jose with his installations. Definitely would recommend UroTuning especially Geoff as a salesperson and Jose and his shop for an install!
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January 2025 by AJ Garron
Kelsey was super quick, friendly and helpful when I needed to process a return due to me ordering the wrong part. Thank you!
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January 2025 by Feizzed
Brandon Fisher was very helpful and provided textbook customer service, gave no BS got straight to the point and was very friendly and respectful about.
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January 2025 by Branson G
I ordered two parts that have been on back order for about two months now, and have decided to simply cancel the order. Brandon helped me with getting this sorted out and had an extremely fast response time, definitely some of the best customer support I’ve received from an automotive parts website. Thank you.
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January 2025 by Ryan Eichberg
My go too for anything MK6 related! Brandon was awesome to deal with.
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January 2025 by William Scott
I had ordered the wrong part and Brandon Fisher from customer service helped me to switch it to the right part immediately. The replies back were quick and professional.
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January 2025 by Kapo Good
Brandon was such good amazing help. Very satisfied with his help. Thank you Urotuning
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January 2025 by Miguel Lopez
I had an outstanding experience with UroTuning, and I can't thank Dustin Floyd, the Customer Service Specialist, enough for his exceptional assistance. I mistakenly ordered the wrong product, but Dustin went above and beyond to help me. He took the time to fully understand my situation, researched the correct product, and ensured I was taken care of every step of the way. His communication was clear, transparent, and prompt—he responded to all my questions without hesitation. This level of customer service is rare, and it made my entire experience seamless and stress-free. Thank you, Dustin, and UroTuning, for such outstanding support! Highly recommend!
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January 2025 by Isaac Pena
Other than the fact I received my order on time and with care. Jahvis, a customer Service rep, was able to provide exceptional service for me for 1 unit that was back ordered. Constant communication and order follow up for me which isn’t found in many companies now a days. UroTuning 100% recommended and will always be my go to when buying and replacing parts for my Tiguan.
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January 2025 by Wilfredo Rosado
Urotuning, doesn't sell part that they are supposed to have in stock, like coolant, oxygen sensors, hoses, ect,ect
they order parts for you and gain money for the markup price in what you ordered from them, save the hassle and the waiting time of a week or so, Google your parts and get them fast and cheaper as the same quality as them. They send me to a mini dealer near me. so Google first, but in my experience I got disappointed for the lack of essential parts.
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January 2025 by Eduardo Sou
I've had nothinh but a very professional and friendly customer support. That's what makes a customer for life. Mr. Brandon Fisher took lots of time to research a specific topic and answered all of my questions and further educated me on my car issues. Very well done!
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January 2025 by Andy Nicholls
Although I had to cancel the order, Brandon and the team were super helpful and made the process painless. Refund was issued immediately, with clear email comms to advise.
Thanks chaps! :)
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January 2025 by Oriel
Great customer service. Shoutout Brandon.
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January 2025 by holding boost
Great costumer service!
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January 2025 by Ricky
Noah was a pleasure to work with and corrected the issues I created when I ordered a wrong part. The team at UroTuning is amazing and I will be ordering more in the near future! Looking forward to some Cars and Coffee events with them as well.
