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January 2024 by Ray Angel T.
The customer service is phenomenal, Elsy is very friendly , they are very professional people, I'm satisfied, thank you for taking care of mine watches
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January 2024 by Phire White
Fast, friendly small business. I take my watches there for batteries, link removal and when I want to find a good jewelry deal! Love them!
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January 2024 by Laritza Estrada
Beautiful chama, nice place, God continue to bless her.?
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January 2024 by TampaBay LIVING
I highly recommend!! They are truly the best when it comes to repairs! Super honest and trustworthy! ⭐️⭐️⭐️⭐️⭐️
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December 2023 by Sabra Struthers
My Rolex had moisture/water in it, brought it here. Charged almost $700 to fix it. No big deal! Thankfully it’s fixed. It happened again. Paid another $700. It happened AGAIN. And yes, I quadruple checked the clasp is shut every time and multiple times being that this keeps happening. Brought it back AGAIN, asking (not accusing) why this keeps happening. The lady got SUPER defensive, wouldn’t let me speak, and basically was yelling at me that it wasn’t her fault??? I finally was able to get a word in 10 minutes later and calmly let her know, I was asking, not accusing. I kept trying to interrupt her to let her know I wasn’t accusing her, she was putting her finger up at me basically saying, “let me finish.” I said, I don’t know why you’re getting so worked up and so defensive. She apologized. Then wanted to charge me another $450 to fix it, yet again. Because of that defensive poor customer service, I decided to go somewhere else. Such ashame.
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December 2023 by Sabra S.
My Rolex had moisture/water in it, brought it here. Charged almost $700 to fix it. No big deal! Thankfully it's fixed. It happened again. Paid another $700. It happened AGAIN. And yes, I quadruple checked the clasp is shut every time and multiple times being that this keeps happening. Brought it back AGAIN, asking (not accusing) why this keeps happening. The lady got SUPER defensive, wouldn't let me speak, and basically was yelling at me that it wasn't her fault??? Also yelling that this is water, not moisture. Ummmm... moisture IS water, lady! I finally was able to get a word in 10 minutes later and calmly let her know, I was asking, not accusing. I kept trying to interrupt her to let her know I wasn't accusing her, she was putting her finger up at me basically saying, "let me finish." I said, I don't know why you're getting so worked up and so defensive. She apologized. Then wanted to charge me another $450 to fix it, yet again. After that defensive poor customer service, I decided to go somewhere else. Such ashame.
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November 2023 by Jennifer H.
I brought my mom in to get a watch battery changed. Customer service, price and work quality were excellent!
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November 2023 by alexie amaro
Went to three different locations to fix my watch and none of the three could tell me anything about my watch. Found the Watch Doctor and it was a blessing.
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August 2023 by Allison E.
Elsy and Tammy are wonderful and have restored several old watches for me and my family; watches that I thought would not work again. I was amazed! The watches have continued to work well. Fair and honest pricing. Sometimes they are able to repair/replace a battery on the spot. When a watch needs more work they hold to their repair timeline. Thank you Watch Doctor. Highly recommend.
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July 2023 by Ivette Ros
I got my name engraved on a bracelet and they told me that it would cost $19 well they ended up using laser charges me over $30 and you can’t hardly see my name on the bracelet, furthermore I was not phoned on the increase in price. . The upcharge wouldn’t have been an issue If you would have been able to clearly read my name on it , but sadly that wasn’t the case.
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June 2023 by Sylvana Gelinas
Great service and very fast for changing my watch battery…inexpensive too!
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May 2023 by Felix Lopez
This place is the worst place to take any item that you may need someone that is not a bandit. I took my watch to get some condensation when I pick up the watch the bill was $450.00 they did not contact me to inform me of the price on anything. Because it was a Breitling. If it was a time or other watch they call first been that if you refuse to pay the watch was not expensive. They are bandits
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April 2023 by Madlene Nemri
My son went in to get his watch resized and asked if he could get his wrist measured to know his true size. I don't know her name but the lady with the red hair sighed and said something rude in Spanish not knowing that I understand. She was complaining just because my son wanted his wrist measured, like that is such a difficult task. I called her out on it and told her forget the measuring and she said "good". What a miserable person. We will never set foot in that place again. I would give them 0 stars if I could. The other lady there was very kind and tried to smooth things over, which is why my son went ahead and got the watch resized anyway, but in all honesty I regret giving them any business and we should have just walked out.
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April 2023 by LDRHUNT Hunt1
Replaced Watch battery & was best price around. Very friendly & fast service
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February 2023 by Darren M.
I paid to have a battery replaced. Watch work fine. However...They make it clear they are doing you a favor by allowing you to bring them business. I had 2 watches I only fixed one. I would rather pay more to someone who appreciates my business. If you live in that area fine...However, I do not suggest you make MY mistake and drive to get there. Darren Muley
