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September 2023 by rosana jay
First of all let me express my appreciation to Ms. Natalie B.She was professional and very friendly. She helped us with everything. Since we are new in Tampa, we are not familiar with the area. She made phone calls to other branches closer to our home to find a location that would provide what we needed. Honestly, we decided to stay with this branch because of her and the great service she gave us. Thank you again Ms. Natalie B.
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December 2022 by Antario Burnett
I deposited $70 at 2419 E Bearrs atm. The machine took my card and money, then it said, " out of service" and they still haven't gave me my $70 yet
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November 2022 by TJ B
I deposited $70 at 2419 E Bearrs atm. The machine took my card and money, then it said, " out of service" and they still haven't gave me my $70 yet
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October 2022 by Gustavo BonillanbnnthhhrbgtReyes
The worst Bank in Ghandy in Tampa Fl,be in line for 25 minutes to do a deposit,very bad Customer Service,look like that happen in every Branch,is no the first time I had to wait,very disappointed ☹️
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August 2022 by Jose R.
Manager is rude, unprofessional, and zero customer service experience. What can you expect from a Wells Fargo Branch.
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June 2022 by zz zza
Very rude and unprofessional service' , never had such a bad experience in a bank, Samantha was unhelpful and had an attitude, considering to close my account in W.F because of her
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May 2022 by luis scribani
Today I got one of the best experiences I have ever gotten in a bank. I went to open an account and it was fast and everything was explained perfectly.
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April 2022 by Erin Stern
Another branch with a lobby that’s not open. Horrible. I don’t recommend this branch or Wells Fargo in general
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April 2022 by Supun B Attanayake
Staff members were courteous and helpful. Dimly lit but well maintained.
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February 2022 by jennifer martinez
If I could give zero stars I would! This place is crazy and I have never had to write a bad review. I had to go to this branch because the one close to me was closed which was extremely inconvenient and drive 20 minutes away. I withdraw some money and 3 of the $20 bills they gave me were FAKE!!!!! When I tried to use the money for a money order they told me it was fake I was so embarrassed! DON'T GO HERE THEY GIVE YOU FAKE MONEY. And when we went into the branch the people were so rude. Again DON'T GO HERE!! I will be taking all of my money out and moving it to a different bank altogether.
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January 2022 by Maria Garcia
Both ATM's aren't accepting cash another wasted trip ?♀️ Gas is to high to make cash deposits.
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January 2022 by Trea K
Easily the worst bank in the city. They have zero clue what they are doing here. Read the reviews. People are not exaggerating about how awful the customer service is here.
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December 2021 by Clifford Renner
If there was a way to give negative stars I would. This bank is the worst ever. I had called customer service twice to verify if I could deposit a post dated check today. They stated I could and they would process it but it may cause other party account to go negative. I advised was only post dated to ensure funds cleared bank and was confirmed they did. Went to branch and low and behold they won't accept it. This place lies and always states I don't know who told you that we don't do that. Even if you ask for documentation required by law they will say we don't do that or can't provide that. I'm contacting the BBB next.
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December 2021 by MELISSA MITCHELL
This morning at 6am I was driving up and seen homeless tent pitched in front of bank doors. My heart goes out to the homeless but by allowing this creates an unsafe banking experience for those who bank with you. I did take a picture but it won't allow me to add. Also previously homeless sleep n block drive thru with their bikes...just sleeping on floor of drive thru. Again just an unsafe banking environment.
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November 2021 by Al Al
The drive through absolutely has bad attitude..they really need better customers service..
