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January 2024 by Tanya E.
Sick, tired, or healthy this place willl challenge your patience. Unless you have time to waste waiting for assistance of any kind, AVOID this Walgreens. So disappointed.
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November 2023 by Ashley J.
On hold over 45 mins for the pharmacy when the tech answers and puts the call back on hold- rude af. Slowest pharmacy ever. Save yourself the headache and use a different pharmacy.
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September 2023 by Irma M.
We went to the Walgreens on 2115 E Hillsborough Ave Tampa, Fl to pick up my pictures this evening and we were disappointe. The cashier was taken care of a customer that took forever, and the line was long. We were waiting patiently at the pickup counter for pictures. The cashier called for help, a man came out passed us 3 times. He proceeded to take care of a customer in line, then he told the cashier to go on break, she passed by us and asked if anyone was helping us, I told her No. We told her he passed us 3 times, and did not want to help us, and it's been 24 minutes waiting. He yelled at us saying someone coming, I said when tomorrow. We were upset! Poor customer service skills! No apologies, no care in the world!! We left!!! This Walgreens, needs to teach customer service to some employees!!!
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August 2023 by Kelsey L.
IF I COULD RATE 0 STARS, I WOULD! By far the worst pharmacy I've used. I have to wait on a consistent basis for half an hour for the pharmacist to help me, even when I'm sitting in my car and push the "call" button.
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May 2023 by Nate S.
The pharmacy does not answer their phones. They keep you on hold. Unprofessional and slow when in person as well. Do yourself a favor and use another pharmacy
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April 2023 by Sam S.
Actual worst service ever literally don't get your scripts here. We've been sitting in like over 45 minutes and the pharmacists have not helped in anyway or even asked for our name yet. Go to cvs or literally any other pharmacy and you will get your scripts yet
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January 2023 by Hannah B.
Unbelievably rude service from whoever answers the phone in the pharmacy. Will cut you off and speak extremely harshly to you unprovoked. Not the type of experience you want when trying to ask simple questions about medications that are critical to your health.
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December 2022 by Chris C.
Dropped prescription off at noon, told it would be ready in 2 hours. Went 3.5 hours later because I know they are slow and waited 30 mins in line to be told they can't fill the prescription. If I could give 0 stars, I would. Worst pharmacy I've ever been to and will never return again. NEED QUALIFIED PHARMACY TECHS!!!!
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December 2022 by josh f.
Pharmacy has horrible customer service and never picks up the phone.... It's impossible to get any prescriptions filled via phone. Expect long lines in person
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November 2022 by Erin B.
They were super busy, evidently ALL day. I'm in from out of town and spoke with my local pharmacy to transfer just one day / pill to this location. I was repeatedly put on hold, so I left my convention and walked. After waiting in line at the actual pharmacy, I was mistakenly told my original pharmacy needed to call them AND I had to call or come back after 3:00 when the next pharmacist would be on duty. I called - again - on hold for over ten minutes. I understand understaffed and busy, but not misinformation AND not them understanding I am just too. Will NEVER use this location again
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October 2022 by Julianna M.
Please answer your phone , pharmacy!!!! Every time I call I am on hold for 45 minutes then get hung up on.
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September 2022 by Katie C.
I am a type one diabetic who needs insulin to survive. I tried to refill my prescription over the phone 6 different times. Each time they would answer the phone and hang up after about 30 minutes on hold. My doctors called, I called, my family even tried calling. Each left with the same response I was. I figured they were busy so I drove to the store to wait in line. There was nobody in line and nobody was on the phone. This is completely unacceptable as many people need prescriptions to survive and this is how they treat them. I can't even explain how disappointed I am. This almost feels criminal. To be so negligent is absurd. If anything were to happen to me waiting for this insulin the only people responsible would be this pharmacy staff. They don't even deserve 1 star, I just can't give them 0. Shouldn't even be considered a pharmacy.
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September 2022 by Christopher M.
This s*** show is a nightmare. Pharmacist should be fired!! I am a physician and she tried to tell me my meds that I have been on 6 yrs is "a new med and needs ordered"... Also my text from Walgreens said "available for pick up 10:40 am". At 4:00 pm she said "thats just an estimate "- she got confrontational with me telling me she was "also a doctor"...please...you count pills at a chain store...if you were smart you would have fixed the problem in stead of lying to me. What a fraud!!!! Do yourself a favor and go to Publix. I am pulling all my family scripts.
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March 2022 by Jasmine Y.
This Walgreens location is not run well. The aisles are messy and the workers are not helpful. I'm shocked at the level of misery at the Pharmacy. They've given me less than what I was prescribed and then acted like I was lying. I hope management addresses all the negative feedback. It's soo sunny in Tampa, why are you upset?
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March 2022 by Jasmine T.
This Walgreens location is not run well. The aisles are messy and the workers are not helpful. I'm shocked at the level of misery at the Pharmacy. They've given me less than what I was prescribed and then acted like I was lying. I hope management addresses all the negative feedback. It's soo sunny in Tampa, why are you upset?
