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October 2022 by Luis Bermudez
Es uno de los mejores,todo lo que uno busca se encuentra y fresco todo me encanta ir siempre
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April 2022 by Mary-Elizabeth Casares Fuentes
I must thank the staff and especially the manager, Nathan, for providing me a small gesture of kindness that truly made my heart burst with joy. I ordered cupcakes and sheet cake for my daughter birthday party that sadly we had to abruptly cancel due to her getting sick. Nonetheless we wanted to purchase the cake given the effort that went into it and we would still try celebrate at home just us. At checkout with the cake, I noticed it did not have a barcode to scan, and Nathan graciously offered it to me FREE of charge. Walking out to my car, tears rolled down my face reassured that there is still kindness in this world and even though a little girl won’t get to her party, she can still enjoy the birthday cake she picked out. Thank you Publix and the staff at the Twelve Oaks Plaza for a beautiful/delicious cake, your generosity, and for making this frazzled mama a little less sad for her sick birthday girl.
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December 2021 by Kathi Roche
I ordered 4 loafs of la Segunda cuban bread. it was a pickup ordered for 24th today. I picked it up this a morning, when I finally looked at it you all hadn't given me the correct bread. I did recieve your email that you had substituted for me. I would have really appreciated notification when I ordered. I would have canceled. Therefore I'm not satisfied and will not be shopping there again. Thank you, Kathleen Roche
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August 2020 by Da-rick Tinkr
2 days in a row I ordered ribs for lunch, first day they weren't ready. today, I ordered at 10am, came in to get my order at 11:15 and the order was not ready have to wait another 20min. I dont know what's going on but this isn't the service I expect.
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February 2020 by Rachel Toro
Pharmacy doesn’t have their act together again! New pharmacy manager. Was told medication would be ready today at 5. Arrived and the pharmacist said she didn’t show a prescription for me to be ready today. I explain that I had called at 2:30 and was told it’d be ready at five. I was not happy with the new pharmacist apparently is not familiar with Publix policies!
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August 2019 by Bruce Hardin
I love my Publix!! I’ve been going here for years. Love the staff - always friendly and professional!
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January 2019 by Shane Davis
Quality!!! All the way around. The only place I get my produce and meats. Love it.
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January 2019 by Lara Shumate
Their team members go above and beyond! After checking out yesterday afternoon, seconds after stepping away from the register, a bag slipped out of my hand and a bottle of wine I purchased crashed and began to spill on the floor. The Publix team members jumped into action. One guy immediately put out a caution sign, another member began to clean it up, a manager came to me and inquired about the wine (which spilled on other items I purchased). He personally walked the aisles and replaced every item. The other members standing by offered me kind smiles and comforting humor in the situation. Within minutes, I had my groceries back in hand and was walking out the door. What could have been a terrible ending to my day became a positive experience, thanks to this Publix's team members and great manager. I found a Publix for life!
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October 2018 by Mungo T Baggins
we had a problem with a cake we had ordered for our step daughter while out of town. they picked the wrong flavor, wrote the wrong words on the cake, and the cake was STILL frozen. The surprise was ruined, and the help we thought we were getting to replace the cake was nowhere to be had. got refunded but that still did not make it right.
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June 2018 by Mildred Brown
To place to go to cash checks
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March 2017 by Iris Hinson
2 trips...2 not so good experiences. One in the seafood dept, and the other in the deli. Only went to this location bcuz it is the closest to my job, and I sometimes like to get steamed salmon or a wrap for lunch.
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June 2016 by Allyson M Wheeler
The deli managers have GOT to do better. I love Publix, but this is by far the worst deli. At 6p-8p people are getting off work & want to grab dinner & go home. There should be a steady supply of chicken prepped & ready to go especially during those hours.
