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April 2023 by Juan R.
its been "temporarily closed" for two days, following a power outage in which the whole surrounding area recovered an hour after it. i need to pick up medication but i cant since its closed, and having it sent to a different location is a whole ordeal. terrible business.
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June 2022 by Tina D.
This Walgreens is your typical store so why bother posting a review you're wondering . . . Because the pharmacists I've encountered there on my visits are so caring. (Unfortunately, I don't recall the name of the female pharmacist who helped me on my prior visit.)They remind me of the days where you went to your local drug store and the one pharmacist behind the counter knew your name, your parents, where you lived and every bump & bruise you ever had! This last visit, I was assisted by the pharmacist Joel - he was so patient as he helped my husband and I process our insurance coverage and get the correct vaccinations for our respective age groups. He explained clearly why the insurance company was and was not covering different things and provided us with detailed information to help us decide what to do next. I took notice that while Joel was helping us, every other customer that came in to the pharmacy to pick up orders were individuals who Joel knew by sight. I wish more big chain stores would recognize the value of having employees like these pharmacists who build relationships with the customers.
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February 2022 by Shawna J.
I would love to think more training for your staff would be beneficial for them and the customers. Unfortunately, employee's like "Johan", should simply not interact with the public. He should be working in a warehouse or something more "independent' of interactions with the public or other people. I came though the drive through to pick up a prescription. Johan told me there was no prescription for me and to contact the provider. Well, I did. She told me the date and time ands store number it was sent to the store. I called and someone else, found it. for some reason it was under my maiden name. I had never even told the prescriber what my maiden name was. No idea how or why It was not correct. But, regardless I was happy they found it. I went to pick it up. Johan, again at the drive through. He asks my name, I tell him. I also tell him I believe its under my maiden name (unsure if the tech on the phone had to merge profiles because of insurance). He tells me "all your prescriptions are closed". I am so confused. We discuss this for a few moments. I tell him that the tech earlier told me it was here and ready. Ultimately he finds it under my maiden name. Proceeds to argue with me that I should have told him my maiden name to begin with. Just bad bad customer service. Embarrassed and incompetent he argues with me. Failing to ever actually listen. Shame on Walgreens overall as a corporation. You won't ever find good people. Johan, you can make the same amount of money working at a warehouse, with less frustration. Walgreens won't notice or suffer, but I have no recourse except to try the CVS down the street instead. I used this Walgreens for convenience. However, if I have to make 2 trips and a phone call, that defeats the point.
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January 2022 by Andrea F.
The Walgreens itself is nice and clean and the main employees are always friendly and helpful. The pharmacy is horrid. 3rd car in the drive through line and sat for 15 minutes. Huge mirror shows them that people are waiting but they leave the window after each car. I am finally at the window and no one bothers to come to it. I sit and wait for 5 minutes then finally decide to just walk in. Should have done that in the first place. Told the tech that I was sitting outside in the line for 20 minutes and he told me that it was due to them doing COVID tests. OK understandable. But could you at least acknowledge the people in the drive through line? I suggested that they need more people (there were only 2) to handle the influx. My comment was not appreciated as he kept mumbling about me not being patient and understanding. Rude rude rude. I have always had problems with this pharmacy but the convenient location made me stay. I will now be transferring my scripts elsewhere. Customer Service is non-existent at this Pharmacy. Horrid way to start my day
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January 2021 by Jonathan H.
Sometimes 1 star can seem generous, for this Walgreens location it is.I contacted the pharmacy and drove down to pick up a medication, but learned the medication was not available after driving there. They should have called me in advance, but mistakes happen. I called a few days later, a male pharmacist answered the phone. I requested prescription status and price. He informed me of the price, but I misheard him. I asked him for the information again. His response was rude and condescending as was his tone, " I already told you the price, but I guess I can repeat myself and tell you again." Atrocious customer service and attitude.I've never been a fan of Walgreens and rarely shop there; they lost a customer for life. Update:I managed to fill the medication at Costco for a third the price and 1/1000 the attitude.
