-
February 2024 by Wilfredo
I visited Westwood and spoke to Claudia and Amarellys (spelling). They were both very helpful in explaining the prices and availability. Unfortunately, I have to push out my move for 6 months, but I surely will come back and visit this property. Beautiful clubhouse as well.
-
February 2024 by Emilia Pretkowska
There are pros and cons of living here.Apartments are spacious with tall ceilings, and the location is good. That's about it for the pros.Prices are not cheap, but they would be worth it if this community kept some types of normal standards when it comes to safety, cleanliness, and the up-keeping of common areas.The complex is poorly managed. It's loud and dirty, and nobody does anything about it. I find trash sitting around my apartment all the time and nobody picks it up. The pool is trashed, always dirty, and outdoor furniture is broken. There are constant loud parties there with crowds of people who yell and play loud music till late night hours. Multiple speakers, charcoal grills, glass, etc. You might as well rent something in Ybor City.The kids play ground is a dump. Dog park is overgrown, and there's holes in the fence. I asked multiple times to fix it, but it's been five months, and apparently it's too difficult to do. Gates are always broken. They are always "waiting for parts". People from outside the complex keep coming in and using the pool, etc. I've seen a homeless person bathing in the pool bathroom. Police interventions a few times.People don't pick up after their dogs. They let them off the leash.I call the office and they never do anything about it. When you talk to them they are alway very nice, but they literally never do anything about it, so why bother?As a resident you can never relax and enjoy the amenities, because the management never does anything about enforcing their own rules or trying to improve or sustain little things that would make living in this community safer, cleaner, and more peaceful.
-
December 2023 by Ursula Centeno
Leasing Office: Assistant Manager Claudia is completely unprofessional. I have recently moved to this complex and encouraged my relatives to move here as well. As of right now I have 3 apartments rented by my relatives and they have all had horrible experiences with this assistant manager Claudia. Rude behavior lack of customer service skills. I think GCI residential should reevaluate the staff they select to represent their company in the leasing office. I think anyone in management should have the skill set to deescalate scenarios of unhappy customers/tenants. Unfortunately this associate does not show this managerial skillset needed for this position. I hope someone could observe and actually read this complaint and take the necessary action needed to rectify behavior and representation.From Claudia’s words expressed today, “if you’re unhappy here maybe you should not renew your lease” I think it’s time my family and I take this consideration to heart. We can easily live and pay rent elsewhere. Thank you.
-
November 2023 by Надежда Хаспекян
It's always unbearably hot in the fitness center 1, 85 degrees fahrenheit, and the number 8 is taped up. Are you kidding me? Fix the air conditioning in the gym. It's always dirty and smells damp. Black air ducts that are never cleaned. The gym always reeks of chemicals. You can get poisoned. I don't understand why people pay rent here if the living conditions are not up to par.
-
November 2023 by Deborah Lorich
We moved 2500 miles across country from the west coast to Westwood Reserve in Tampa and the staff, especially Amarelys Perez, made everything so easy. We easily completed all the paperwork, background check, credit check remotely with her assistance. She went out of her way to help us get into our apartment when we arrived after hours (8pm) on a Friday. Amarelys made us feel very welcome, we love our new apartment home.
-
October 2023 by Nick Linero
Westwood Reserve is by far the best complex I lived in here Tampa Florida.. the community is well kept.. neighbors are polite the maintenance crew is always on top of any issue that may occur, Amarelys and the management crew are the best leasing agents I've met I will definitely miss the community!!
-
September 2023 by Austin Kochheiser
Our leasing agent, Amarelys, has been incredibly helpful throughout the moving process. She is very responsive and takes care of our questions and problems immediately. She has been great! Our unit is clean, spacious and a great location.
-
September 2023 by Jokir 4754
Not a problem in 11 years, then they started remodeling upstairs apartments w vinyl flooring. The flooring amplifies every noise. Pounding footsteps from 6:00 am to 10:00 pm reverberate through the apartment holding your sleep schedule hostage. Doesn't look like management can do anything about it. I'm writing this at 1 am after being woken up at 10:30 pm on a Thursday hoping the foot traffic will die down at some point. Not good for those of us that work a 9 to 5 unless your on the top floor of course.
-
September 2023 by Marina (spacegoons)
Great, hard working, reliable and knowledgeable maintenance team, and their supervisor Devon is top notch! You can count on these guys to get the work done quickly and smoothly.
-
August 2023 by Spencer P
Don’t waste your time. There isn’t an issue we haven’t run into in our four years living here. A/C not working properly for weeks on end in the middle of summer, cracks in the walls as well as around the tubs from improper installation, bugs entering the home from the 12ft high windows that I was told would be replaced over 2.5 years ago now. You could spend less money for better service literally anywhere else. They’re trying to convince everyone this is a luxury apartment complex, but tell that to the giant roaches in the gym and the staff members who can only seem to say that they “Don’t know” to basically any inquiry or request for action on their part. Not to mention a manager that is quite literally never around and completely ineffective when they are. The first couple years living here were great, but much like everything else post Covid, the general care and attention to detail that you’d expect from a place with the audacity to charge $3,000+ a month for some apartments is simply not there. Again, go rent by the stadium for the same experience at a fraction of the price.
-
June 2023 by Ahkira Essien
Amarelys Has been amazing during this move in process. Looking forward to how my experience will be for this new year lease.
-
June 2023 by Cristian Xpisto
The staff are attentive and hospitable. Amarelys Perez made the process easy and enjoyable . The leasing and maintenance staff are great in helping you. Nice complex and well maintained.
-
June 2023 by Sunil Verma
It is wonderful experience at Westwood Reserve community so far. This is great, nice and clean community. The leasing staff is really wonderful. Amarelys Perez is really awesome......she did a wonderful job in getting us move-d-in on the requested date which was a great help. We can't thank enough to Amarelys for all the help start from the tour till we moved-in to the apartment. Awesome!!!!
-
June 2023 by Andreea Zamfirache
Amarelys Perez made the move in process easy and enjoyable! The leasing staff and maintenance are great in helping you resolve issues. Nice and clean place the complex.
-
June 2023 by Aslin Cabrera
In love with this complex. Living here is amazing, especially Amarely’s who made the leasing process so easy and wonderful!!
