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January 2023 by sarah m.
If I could give zero stars I would. Had to cancel my order. Placed the order at 1:34pm. Got a text at 1:48pm saying it was out for delivery. I literally live 1.6 miles from this location. At 2:26pm The delivery driver called to tell me my pizza was in the lobby (why did I tip over 20% - for this is beyond me). So I go to my lobby & my pizzas not there. Absolutely ridiculous. Took over an hour to "deliver" it although it was never actually delivered. I called the store and they tried calling her & she didn't answer so they asked if they could call me back. I said no just cancel the order. It's probably cold by now. Absolutely AWFUL service. I've been starving for hours & now have to order food elsewhere. This business will never get my business ever again. DO BETTER
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May 2022 by Carlos Castro
Normal.
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March 2022 by pf658
Order from this store quite a lot. Since their restaurant on Azeele and Dale Mabry closed. Love the food and delivery crew. However, I called last night at about 7pm and the woman who answered told me “ we don’t delivery to your address. " I told her we order a lot from there. Was told to repeat my address. In mid sentence she yelled and said “ I asked for your phone number!” I was nice and gave her my phone number. Again “We don’t deliver to your address.” Called this afternoon and was told they indeed deliver to my home. I’m not the type to write reviews. I regret not asking for her supervisor, I simply hung up. Obviously she has no customer service skills and should find another job. We will no longer order from this store. P.F
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March 2022 by Paul O.
Order from this store quite a lot. Since their restaurant on Azeele and Dale Mabry closed. Love the food and delivery crew. However, I called last night at about 7pm and the woman who answered told me " we don't delivery to your address. " I told her we order a lot from there. Was told to repeat my address. In mid sentence she yelled and said " I asked for your phone number!" I was nice and gave her my phone number. Again "We don't deliver to your address." Called this afternoon and was told they indeed deliver to my home. I'm not the type to write reviews. I regret not asking for her supervisor, I simply hung up. Obviously she has no customer service skills and should find another job. We will no longer order from this store. P.F
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November 2021 by Clemente U.
I go to this Pizza Hut frequently and it's always good but what's making me choose to right a review now is the experience I had today. I asked for crispy pepperoni in the special instructions box. This pizza came out amazing the pepperoni was perfect every bite was like remembering the amazing days of Pizza Hut in the early 2000's. The staff is always super friendly too (even when you order 10mins before closing not realizing). This is the Pizza Hut to go to.
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October 2021 by Justin R.
This Pizza Hut is flat out disgusting. As a former employee I can tell y'all that they do not use soap to wash their dishes and everything they do in the back is half assed and they don't seem to care about cleanliness. There is mold in the back behind the dish washer and this place should be shut down for Health problems. Employees don't wash their hands before touching the food and it's a horrible environment. Now on to the food, the food would be good but I can't even touch it Bc if how gross the store is, if I were any of you I would go somewhere else Bc this store is not what you want if you don't want food poisoning. But if you are homeless this would be a great place to work to get back on your feet.
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June 2021 by Tristen E.
The employees are very rude (Daniel to be exact). They don't deserve 2.5 stars. That should say a lot!
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June 2021 by Evans Taylor
Great place. Good wings
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April 2021 by Rob B.
Manager went above and beyond! Pizza was great! Thanks for everything and helping us enjoy our trip to Tampa.
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August 2020 by Desiree Holder
Arrived at six, it was not packed. This place has a cool design. Food is like a place in Baltimore I loved.
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February 2020 by Hunter B.
Great pizza I would eat here again and again. Food was cooked Food was delivered Food was eaten Food was digested I would order again
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February 2020 by Giada M.
Pizza is not a one star - however, if I could I would leaveZERO STARS ONLY because the people are EXTREMELY unhelpful / rude . I don't eat pizza often but since this is in an area where I live I thought it would be convenient since I had a craving... The guy behind the counter said they don't have personal pizzas but yet it's on the menu... I should've realized with his attitude and how he said it I should've just left but I was still craving pizza so I went ahead and placed an order... Came back and picked it up about 25 minutes later and asked if there was a plastic bag he could give me to put the box in and he said no... I was with my daughter she was astonished at how rude these people are and she's Quite young... The ironic part was there was literally a plastic bag right behind him... Instead of making a big fuss I simply said you guys are not very nice and left... he smirks . I don't like leaving negative reviews but I feel like whoever runs the store or district manager or corporate see that they should definitely do some revamping because this is a very nice area and people are nice around here with families and should not be treated this way at a chain restaurant or anywhere for that matter.
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February 2020 by Rick Logan Addison
Teach your HORRIBLE cooks to read the ORDER ! When you try to call back 15 times they hang up on you ! I WILL NEVER EVER CALL Pizza Hut again ! I am DONE ! YOU SUCK ! The worse frozen pizza is better than yours ! ADIOS
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January 2020 by Thea L.
I used to love it but now it's just sloppy and gross. Way too much tomato sauce and what happened to the cheese?!? Never ordering from here again!
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September 2019 by Mike G.
Called to order a pizza and was hung up on. Figured it was a mistake and called back, was hung up on. Called and asked for a manager, was hung up on. Don't waste your time with this place