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February 2024 by Bret Beyer
Very nice and helpful people, Miguel was great!
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February 2024 by Lisbeth Cardenas
Miguel is very nice ? and excellent service
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February 2024 by Corey Leskanic
Marcus M was super helpful tonight!
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February 2024 by Kai Velmer
Don’t use Woodie's Wash Shack. Was sold a promo but never told I was signing up for reoccurring monthly payment. When I called they said they will not give me a refund can only give me a credit and whatever else BS policy. None of your refund policy matters if your employees are not being honest with your customers.
This was happened the Woodie's Wash Shack Ballantare location.
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February 2024 by Glenn McKim
Thanks again Miguel!! Once again you knocked it out of the park!Five stars!!Service: Auto detailing
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February 2024 by The Cooper Kids
Miguel is great and helpful!
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February 2024 by Ruben Paniagua
Miguel was very helpful. Great place to wash your vehicle.
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February 2024 by Miekia Draughon
I love this place great staff!!! My car is sparklin ???
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February 2024 by Mike Ortiz
Thanks Aiden for getting my account fixed after 5 months working on it.Mike
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February 2024 by Paige Jackson
Miguel was amazing!
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February 2024 by David Blakley
Miguel was there to assist with putting the finishing touches on my car after it came out of the wash tunnel.Services: Auto detailing
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February 2024 by Will Stuckenberg
????????????FAIL Woodies Car Wash can’t get your car clean and they treat you badly after sending you several miles down the road to rewash your car..If I could leave a negative-5 star review, I would. Thank you, Woodie’s Car Wash for treating a customer very poorly and sending me home with a dirty vehicle. I was very polite and gave you guys a chance to help remedy the situation. The manager at this Woody’s was very rude. I had to wait almost 10 minutes while he made phone calls to another Woody’s to verify that I was sent over here for a re-wash after washing my truck at the first Woody's. Twice the tailgate was completely dry and covered in dust; even the back wheels were dry and filthy. As a member for over six months, I’ve never had this happen. I wash my truck weekly and am a full-time subscriber. The manager at the Bayshore location was very nice, sent me through his wash twice, but still, the wash was not working, and my truck was dirty, so he sent me over to the other location. The manager at this location hassled me and did not want to let me get another wash. After I got the wash, my truck was still dirty. I guess I’ll have to find another car wash and maybe somebody who can treat people better. I’ve never seen someone treat people so rudely in customer service. I'm not sure what his name was, but he had full dreads and was the only manager that I know of working at this location on the date of 2-10-2024. After he called over to the other car wash and finally got authorization for me to get a rewash, he proceeded to chew me out, telling me that I could never get a rewash again at a different facility. I explained to him again that the other facility was not working correctly.I guess I will now be shopping for a new car wash and membership. After six months of good service, I’ve never been treated so rudely or hassled over a car wash, getting a car clean should be a simple thing so should treating a customer properly. Apparently, Woodies does not train their managers or understand what customer service for a clean car is.I’ve got part of the exchange with this manager on video. I’m seriously considering if I should post it on YouTube for the world to see how rude this Woodies car wash manager treats people! I was prompted to start recording after three minutes of him, hassling me and now making a phone call to the other car wash. Between two locations and the drive I spent almost an hour and still no clean car.Such a simple task just to get a customers car clean and maybe not treat them rudely, I’ll be talking to my whole family about canceling their Woody’s subscriptions, and my friends word travels fast.Facebook and YouTube videos seem the best place to share at this point.. the google rating system could never tell you how good or bad Woodies car wash truly is because everyone is encouraged to leave a five star review.. Not today I would love to hear from management about customer service.
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February 2024 by Anthony Aguilar
Miguel was excellent!
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February 2024 by Susanna Cao
Great experience with the staff. David was nice and extra helpful. He helped dry my car and clean my mats. Will come back because of this!Kenya helped me as well and was very friendly as well.
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February 2024 by Victorialamopaz
Miguel was awesome at this location. Very nice guy and helped me finishing details of the wash. Thanks Miguel
