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April 2024 by Yolanda Fintak
Great High Street Shopping Locale!!
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January 2024 by Marilyn Lawton
Very unorganized. Used to love shopping there but not lately. Not a good selection anymore.
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January 2024 by Sharon DeCrosta
Not a good selection of clothes when I was there. I thought the store should have been more appealing, especially in the fitting rooms. The ladies who worked in the fitting rooms were without personality and seemed bothered to be asked a question or help with a different size. I love Zara and will be back to check it out again. Perhaps what I experienced was the aftermath of the holidays.
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January 2024 by professor C
Clean it up!
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December 2023 by Henry Tovar
Excellent customer service.
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November 2023 by Sabahat iftikhar
I was so excited about going to zara Eversince i moved to the US, but it was utter disappointment ? i didn't expect the quality to be this bad. It's a no no for me for this price
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November 2023 by April V.
The store associates are so rude and the guy behind the counter rolled his eyes when I had a question regarding my return. This left a terrible impression and I will never go back!!
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October 2023 by D
10 minute wait in line because cashier disappeared. Staff all look low vibe. Hard to find sizes in clothes. Zara used to be nice.
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September 2023 by FAPQ “TRAVEL” FAPQ
Good attention from the staff, you can get clothes of all kinds.
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September 2023 by Kailani M.
My negative review is for this store in particular, not Zara. I like Zara's clothing but I have a hard time wanting to come here because of the staff. They're not very helpful and one experience has put me off entirely from coming here:I had stopped by to look at clothes, since I had an appointment near International. I picked out some things I really wanted here but I had to go to my appointment, and their checkout lines were SO LONG. There was no way I could checkout and get to my appointment on time, so I asked one of the staff if I could put them on hold--that I had an appointment I needed to go to and would be back after to buy them.The associate I asked I guess didn't know english very well so got another to talk to me. The associate put them on hold for me in the fitting room since I'd be back in like an hour, which I thought was nice because I really wanted those items.Well, I come back to the same fitting room and the same associate that couldn't understand me is there at the fitting room my clothes are in. I'm sure she knows where the other put my clothes, I mean she was right there. Well, she doesn't recognize me I guess or the guy didn't communicate that they were on hold so she grabs someone else. It's a different associate, I guess the guy I talked to earlier was on break or left for the day, so I explain that he put clothes on hold for me in this fitting room about an hour ago.She looks at me like I'm a dumba** and tells me they don't do holds...amazing. So I explain that he did put items on hold in this fitting room and if she could just check for me. I describe the items and she looks at the other (non-english speaking) girl with an annoyed look and sends her to check. Of course she doesn't come back with anything and the other girl just says "they probably got put back" and was being dismissive of me and giving attitude for no reason. I just asked like any normal person would, not rude at all. I really think this girl just didn't give two sh*ts and didn't want to help. So I'm annoyed but fine, they don't do holds regularly I guess he put them somewhere out of the way and they still got put back by someone else that didn't know, that's understandable.So I scour the store for even just one of my items and I can't find them. I really don't like confrontation and didn't want to give the non-english speaking girl a hard time since the other girl seemed annoyed anyone was even looking in her direction. And I didn't want to get the other guy in trouble for putting something on hold when he wasn't supposed to. So I left.I was pretty upset cause I loved those clothes and I couldn't find them online, since they were part of a huge sale of them trying to get rid of inventory.I rarely ever go in there and the employees are just about all like that unhelpful girl. 5 employees just standing in the fitting room entrance talking when the store is an absolute mess? Always a huge line and like 2 people actually on registers? No thanks. That guy that put my stuff on "hold" is still the only even remotely nice employee I've encountered here. The staff doesn't add anything to the store, only makes the experience worse. Just find what sizes fit and order online honestly.
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September 2023 by Robin K.
Pure madness! The store looks dirty and there's no one to help. If you ask for help, they always say it's not available without even checking. I gave them 3 chances, i won't be shopping here anymore
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September 2023 by Nelly M
Worst customer service ever. I’ve been to so many ZARA stores all over the WORLD and this one has been the worst of the worst. Came to return and the guy who speak Spanish was talking to his coworker in Spanish the whole time he was processing my return and didn’t even say a word till the end when he needed my receipt. Went back to the register to purchase something and the other lady who spoke Spanish didn’t even greet us, or say thank you. Very unfriendly and rude and also had an attitude. I felt so I welcomed and hated my experience there.
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September 2023 by nicole n
really annoying management like i guarantee ur not making billions like ur ceo. wouldn’t let me use my sisters discount cus she wasn’t with me like what is the big issue honestly???
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August 2023 by Eduart Xharo
Worst service ever. There was a long line of people waiting to pay and no cashier. They were all going around and speaking between them and laughing. All the cashiers could not speak English.
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August 2023 by vincent felder
Place is just utter chaos every time you walk in. Clothes on the floor and tossed around. Changing rooms always have a line longer than the checkout line. Can't never find anything or get any assistance.
