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December 2023 by Les Padzik
Sarah helped me to select proper eyeglassesShe was very informative, great customer service, I appreciate her detailed information in regards of billing for service.
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November 2023 by Terry Albrecht
Traveling customer here that desperately needs my glasses. Broke off the screw holding on the bow. Stopped on a Saturday at the closest American's Beat in Tarpon Springs FL. Sarah was very kind and fixed my glasses for me. She wasn't only helpful, she was a very nice person.Thank you Sarah and America's Best!
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November 2023 by nick demopoulos
I highly recommended the location in Tarpon Springs. Courtney found the perfect frames for me and I received my glasses earlier than promised. I used to use Lens Crafters but no more. Great experience!
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November 2023 by Lisa Davidson
I had a great experience picking out frames and was really excited by the suggestions made by the salesperson. I was told the glasses would definitely be in 2 weeks, but it was entirely likely they'd be in sooner and someone would call when they arrived. I called at the 2 week mark and was told they were still on the way; but not to worry, I'd get a call in a day or so when they arrived. I called back twice the next week; the second time I was told they were still at the manufacturer waiting in the outbin to be shipped. At the end of the fourth week, I was told they had been shipped to a different store and instead of being able to overnight them, I'd have to wait 7-10 more days for them to be remade. It was very dissapointing to have to cancel the purchase as I could no longer trust they would ever arrive. To add insult to injury, two weeks later I had to contact my insurance company as their money had not been returned when I cancelled the glasses.
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November 2023 by Sam B
I can honestly say Americas best lost me as a customer.Dr Jamie Santeramo refuses patients when you are a few minutes late driving from another location over 30 minutes away. I’m highly disappointed by this as I have been a loyal customer for at least 6 years and I pay out of pocket for my glasses and exams. Thankfully there are other optometrists that will take my money happily.
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September 2023 by Millie Bautista
I had cheaters on for over 10 years, because I was denial and of course the fear of actually having to face the fact that I no longer had 20/20 vision. I walked into America Best and that’s exactly what I experienced the Best of America. The team was amazing and Dr. Mallory was the best. She was so personable and a pleasure to be a patient of. I felt at ease. She explained everything with such patience and kindness. I recommend this location to all but especially Dr. Mallory. Thank you all so much for allowing this older woman to feel so comfortable with her choice of service and new glasses. You all have me as a customer forever. Excellence in Customer Service. God bless you all.
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September 2023 by Alicia Whatley
Great staff! Dr. Mallory was awesome, as was the office personnel. Excellent customer service and a great selection of eyewear. I will definitely be back!
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September 2023 by PierceArt Tutorials
Dr. Santeramo is the best eye doctor I've ever had. She is very knowledgeable and has great bed side manner. The staff here is kind, warm and patient. I switched my daughter to this doctor and facility as well. I am so grateful that we found them. You won't regret coming here.
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August 2023 by Joe G
I have been a customer of the Tarpon Springs’ location of America’s Best for about a year now. During this time they have treated me phenomenally. All their staff is professional, kind and eager to assist. My latest experience along this line was earlier today when Sue went above and beyond to help me resolve an issue. I wholeheartedly recommend this outstanding, customer-centric vision provider!
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August 2023 by Denise (TheBestHomemade.com)
A total 5 star in all categories! First off, the website has the helpful virtual try-on and appointment scheduling. The Tarpon Springs location is A+. Dr Mallory took her time with me to answer any and all of my questions during the eye exam and she is friendly, and knowledgeable. Then Rhonda helped find "my perfect frames", educated me on how my prescription lenses works in terms of seeing, found me the best pricing for my frames, lenses, and add-ons. Besides the awesome 2 pair price special I wanted a 3rd pair of specialty glasses. Rhonda went out her way to find me the cutest frames and the best price for a pair of glasses that I had ever heard of! All of the staff treated me as if I was their #1 and only customer.
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August 2023 by Kirk Wasmund
Rhonda was an amazing help today. She made sure I was able to see until I got my contacts delivered. I can’t thank her enough!
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July 2023 by Becca Fodor
Rhonda was really helpful. She was the first person that helped me pick out frames and suggested what looked good for my eye color, since I've had glasses for 15 years.
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June 2023 by Shawn v.
This place has been the best and most affordable eyeglass place I've been too in a while. The staff is pleasant and goes out of their way to help. My glasses have bent and twisted and Amy & Josh were right there to help with a smile. I highly recommend this place and Amy's professionalism and great customer service.
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June 2023 by George Kotis
Excellent experience, from start to finish. The associate was super helpful & I got what I needed & out the door in no time. Very appreciative of the quality & courteous service, thank you!!
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June 2023 by Carol Plum
From Start to finish this was the BEST place my husband and I have ever gone for glasses. The staff was amazingly polite, funny, and cohesive as a group. We had a great time choosing glasses and got some helpful advice from the staff on frames. When our glasses arrived, we walked in and they remembered our names. The glasses fit perfectly right away, No adjustment needed. Another first! We were in and out in less than 10 minutes. I will recommend this place to everyone I know. Our associates name was Suzanne
