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February 2024 by Nick Cvetanovich
My girlfriend brought our Subaru in this morning as it overheated late last night. They quoted $175 to do pressure test and to run diagnostic and it would be 4 hours. Within an hour they came back saying there was oil in coolant reservoir ( we knew this) and that there was no need to complete the work because it was likely a blown head gasket and charged her about $100. There are several other things that can cause oil contamination in coolant and / or coolant in oil ( which we don’t have) but I’m telling you right now they popped open the coolant reservoir saw oil and said “ head gasket, bring to the dealership, no point in actually doing test, that’ll be $100. Dirty AF, Never be back
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January 2024 by Richard Feeney
Always helpful and honest. Would definetly recommend this store if your using good year.
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January 2024 by Greg Robinson
First and last oil change here. I went in for a conventional oil change. Was told my vehicle needed a synthetic blend. Costs me double. Called my dealer who clearly stated that I did not need the synthetic. Also, noted was a need for a new battery even though I had no issues with the battery. They had put a tester on the battery. I did not replace the battery but had it checked the next day when I discovered I had a very clear BELOW minimum coolant fill. They went to the trouble testing a battery that had no reported issues and sent me on my way low on coolant. What is the point of the service if you cannot do the basics? Never again.
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November 2023 by Alecia Nagele
Mark and his team were exceptional! They took care of my car while I waited and put new tires on. Great job, very professional and friendly.
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November 2023 by Craig Bryan
I came out of Walmart and had a screw in my tire. Even though they were booked w appointments and close to closing, Josh took care and me and worked me in so I would be able to go to work the next day.
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November 2023 by alexander abbate
Everything was fine except it needed an oil change no pressure to do anything else
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October 2023 by Ted Laatz
I've been here before and they have done fine. I went in this time for a screw in the tire. I told them to do an oil change while there. They told me 60-90 minutes. All good. I go to Panera and hang out for an hour or so. Only when I come back do they tell me I need 4 new tires. So I wait longer. Only after the tires are on do they ask I I want an alignment. Not a bad experience per se, more so frustrating that it could have been done a lot faster and more efficiently.
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September 2023 by Nora Alamat
Took my car in there which had a flat and they tried to convince me I needed all 4 tires replaced when I only wanted/needed 2. To
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July 2023 by Dan
ok a warning...This up coming post may be too long but here it goes!? A coworker and I were having issues (aka he was pìssinng me off) So i went and talked to my district manager, Daniel is his name ... I ask him if i could get a transfer to another store. He said he didn't have any openings..He asked if talked to my store manager about the issue. I told him yes but with no avail things raimained the same . Daniel then said try to talk with the involved party yourself and see if it can be resolved Because if he had to get involved NO ONE will be happen in the end. I took my Distinct Managers advise and believe the issue is now resolved.I told Daniel it looks like things will be fine as i did as he suggested. I also asked him if he ever worked in HR before..lol .This man is the first manager i have had that i feel really cares about the probably 100 plus employees he is resides over. Thank you sir your are most definitely a scholar and gentleman.
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May 2023 by Elizabeth Snyder
Everyone here is amazing! Very friendly and professional! Josh is the best! :))))
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May 2023 by Alexys Hansel
My family and I have brought several cars throughout the years for tire service & oil changes. Great service & friendly staff. Ask for Terry - he's always exceptionally helpful :) Thank you!
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April 2023 by Tiffany Fuqua
Left work down the road and got a flat tire pulled into Goodyear stressed and upset- Terry got me right in and fixed my tire and was super nice!!! 5 stars all the way!!
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March 2023 by Roy H.
While visiting Tarpon Springs I ran over a large piece of metal that tore my tire. Due to the fact Mercedes seriously limits a replacement tire, no one in Tarpon Spring had one. I called Mercedes in Tampa and the parts man told me I HAD TO COME INTO THE STORE AND PAY FOR THE TIRE BEFORE SENDING IT - WOULD NOT DO ANYTHING TO HELP ME - OR EVEN CARED ABOUT MY PROBLEMS. I have purchase many Mercedes (own 2 now) and made decision never again! If it wasn't for the OUTSTANDING SERVICE the manager - Jimmie Taylor - went to so that I could get home that night I would have had to Uber to Tampa before Mercedes closed (not sure I could have made it) - pay for the tire, and Uber back! Thank you Goodyear Store and Jimmie Taylor for getting me home safely. If you ever need service in Tarpon Springs go by The Goodyear Store - you will not beat their service and help!
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February 2023 by Ashley Mitchell
Came here last week. Needed my front right tire repaired as it had a nail in it. The man at the front desk wouldn’t even repair it or replace 2 tires unless I did all 4. Unacceptable. No thanks to you guys I got it all figured out! would not recommend!
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February 2023 by Michael Heath
They ruined the studds on my car! They lost one of my rim locking lug nuts! I called politely and asked if they had it and said they never had one. When I found a picture of the rim with one on it they told me to take it up with corporate. What was supposed to be a simple $20 tire rotation turned into a nightmare. I had 2 bad studs I had fixed the threads by hand. I warned them about it, they proceeded to cut one off without my permission and then flatten the teeth on another so I couldn't put the lug back. They said it was a safety issue and had to pay $500 for a new bearing which needs to be replaced when changing studs, probably not so. I went in with 5 studs and left with 3. I'm so livid I do not recommend this shop to anyone. Considering how I torque all my lugs by hand I believe they broke it by tighting the nut when the rim was off.